Mel C. Salas
Rancho Cordova, CA 95670
********@*****.***
OBJECTIVE
A position as a Desktop Support Technician that utilizes my
experience and education in Information Technology.
QUALIFICATIONS
BS in Electronics Engineering Soldering Skills
A+ Certified Data Management Skills
Network + Certification Technical Trainer/Lecturer
5+ years experience in Technical Strong multitasking. organization and
Support prioritization skills
Advanced Computer Repair Skills Ability to follow instructions and
maintain documentation
Advanced Networking Skills Excellent written and verbal
Advanced Electronics communication skills
Troubleshooting Skills Willing to work any shift as needed
Microsoft Windows OS (XP, Vista Willing to Relocate
Window 7) Clean DMV
Familiar with Disk Imaging
PROFESSIONAL EXPERIENCE
2009 Technical Support/Desktop Support
OG Packing, Stockton, CA
. Assisted staff with the installation, configuration and
ongoing usability of desktop computers, peripheral
equipment and software.
. Performed routine and complex work related to the
repair, test and calibration of electronic, electro-
mechanical, and measurement equipment.
. Maintained machine automation system such as automated
box filler and check weight scale system.
. Worked with vendor support contacts to resolve technical
problems with desktop computing equipment and software
. Trained subordinates in calibration concepts and
procedures
. Instructed people on operation of automated systems.
2001-2009 Electronics Engineer/PC Technician
American Machines Inc., Lathrop, CA
. Maintained, repaired and upgraded computers.
. Participated in custom automation projects.
. Developed and maintain high level of technical expertise
in power systems automation.
. Designed and install industrial circuits and automation
system applications.
. Responsible for benchmarking, implementation and
designing a new PLC controlled system.
. Performed panel layout, and fabrication from electrical
and mechanical drawings.
. Responsible for developing, testing and maintaining in-
house systems for software and hardware development
. Expertly built web sites and applications using HTML and
FrontPage
. Develop calibration procedures and methods, according to
detailed specifications, blueprints, drawings, and other
technical requirements
. Basic Networking and Data Backup
2009 Math Tutor Ace IT Tutoring,
Stockton, CA
. Taught students in a 3:1 student-teacher ratio
. Used pre-planned lessons & proven methods developed by
educators.
. Used familiar material approved by schools.Motivated
students of all ages to excel academically
1999-2000 Lecturer Meralco
Foundation Institute, Philippines
. Taught basic electronics, digital and computer courses.
. Developed and revised training manual for electronics.
. Assisted in creating new methods of designing training
CD's.
. Performed audio/video editing and recording as needed.
. Continue to develop and use multi-media computer
presentations in class.
. Repair and maintain computers.
1992-1998 Technical Trainer Ubix Corporation,
Philippines
. Implemented technical training course for new recruits;
developed new technical training guidelines.
. Administered evaluation test for applicants and
assessing client technical needs.
. Aided the Sales and Marketing Department with all
technical issues including copier demonstrations,
presentations, trade shows, quotations, and acquisition
of all data pertaining to copier applications.
. Composed numerous technical publications notes, product
data sheets, technical notes, and product operations
manual. Maintain customer relations through effective
presentation of technical expertise.
1990-1992 Production Line Technician ASTRA Pharmaceutical,
Philippines
. Functioned as a key member in packaging section for
pharmaceutical products and meeting the quota.
. Performed troubleshooting on pneumatic, mechanical and
hydraulic equipment.
. Implemented preventive maintenance program.
1988-1991 Instructor University of the East,
Philippines
. Taught classes in applied mathematics, computer
fundamentals, electronics, servomechanism,
analog/digital communication for engineering students.
. Coordinated assessment, registration, tutoring program,
faculty-development workshop and testing activities for
all incoming students.
EDUCATION
B.S. in Electronics and Communication Engineering, 1987
(Equivalent to a degree in similar field awarded by
accredited colleges and universities in the United States.
Transcript evaluated by the Educational Records Evaluation
Service).
A+ Certification, Network+ Certification - New Horizons -
2010
Home Technology Integrator, Lincoln Technical Academy -
2010
REFERENCES: Available upon request