Customer Service Training

Jennifer Kiser

*** ******** ****** . ********, ******* 30736

Phone 706-***-**** . E-mail *********@*****.***

Summary of qualifications

Administrative professional with proven experience in

all levels of administrative support, training, desktop

publishing, and payroll.

Work experience

9/10 - present Kudzu Interiors

Ringgold, GA

Shop Assistant

Responsible for all aspects of customer service, making

bank deposits, store maintenance, opening store and

securing at close.

Answer telephones, direct calls and take messages.

Place orders and request quotes for design materials.

Assisted with design projects where needed.

9/2008 - 7/2010 Kiser Homeschool

Ringgold, GA

Educator

Served as educator for my son's first and second grade

instruction

8/1996 - 2/2002 IKON Office Solutions Macon, GA

Training Administrator; Administrative Support

Administrated training program for 400+ employees

Published internal and external training material,

including manuals

Planned and published monthly company newsletter

Processed payroll for approximately 800 IKON employees

Provided administrative support to company president

Designed and maintained internal websites

Education

1991 - 1995 Wesleyan College Macon, GA

Major: English Journalism, Minor: Communication

Editor of college newsletter

Fall 1993 American University in Bulgaria

Blagoevgrad, BG

Exchange student studying communication

Certified Microsoft User Specialist, PowerPoint Expert

Contact this candidate