Sales Project Manager

CHRISTINE M. LEYS

**** ****** **** ( Downers Grove, IL 60516 630-***-**** (

******@*******.***

QUALIFICATIONS PROFILE

Skilled, personable, and customer-focused Administrative Coordinator with

10+ years experience in a corporate setting providing full office support

while exercising good judgment, dedication, and the ability to resolve day-

to-day issues.

o Administration: Exceptional communication, organizational, and

leadership skills. Strong planning and time management skills with

ability to multi-task. Able to solve problems independently, to

prioritize effectively and to handle confidential information.

o Customer Service: Committed to providing superior customer support.

Team player with focus on quality and attention to detail. Respond

quickly while displaying a positive outlook, a pleasant manner, tact

and compassion.

o Computer Skills: High degree of proficiency with Microsoft Office

(Word, Excel, Access, PowerPoint, Outlook) and QuickBooks Pro

accounting software. Ability to create spreadsheets, presentations,

and databases.

o Key Strengths: Self-starter with ability to meet urgent deadlines in a

fast paced environment. Proactively anticipate and handle critical

issues. Thrive on change and variety.

o Special Skills: Meeting Planning, Special Events, Calendar Management,

Travel Arrangements, Report Generation, Project Management and

Training.

PROFESSIONAL EXPERIENCE

SIRVA Westmont IL

2009 - 2010

Customer Support - Relocation Services

o Served as the main point of contact for all household goods related

issues for the transferee, the agents, operations, and claim

representatives.

o Worked with the customer to make certain they understood the moving

process, answered any questions, and handled any issues as needed.

o Received authorizations and selected the most appropriate agent for

the move according to current company policies and procedures.

o Performed "Quality Service" calls at scheduled points in the move

process to ensure everything was going smoothly and exceeding

customer's expectations.

o Interacted with other members of the team to maximize the best

experience for the customer.

o Managed the cost controls on the exception process.

o Recorded and updated all information into the appropriate internal and

client computer systems.

ARMOUR-ECKRICH MEATS, LLC Lisle IL

2003 - 2009

Independent Contractor / Project Manager

o Developed and managed demonstration program for Military Sales

Department.

o Compiled and input information into database for reporting purposes

and business analysis.

o Responsible for A/P and A/R with weekly payments to vendors, prepared

invoices, managed corporate funds.

o Handled special projects, provided training and development,

implemented new procedures.

o Created specialty forms for monthly mailings to managers for

execution.

OUTSOURCE SOLUTIONS Chicago IL

1998 - 2000

Project Manager / Sales Rep

o Created customized business presentations for small and large

companies, utilizing Microsoft programs.

o Managed a subscription fulfillment house for a national magazine and

developed a database in Microsoft Access; Systematized renewals and

mailings and provided market analysis.

o Marketed a product demo program and promoted available services to

prospective clients.

o Trained and supervised office clerks.

o Composed correspondence, answered inquiries and resolved concerns.

CHRISTINE M. LEYS

7080 Foster Road ( Downers Grove, IL 60516 630-***-**** (

******@*******.***

CONAGRA FOODS Downers Grove IL

1986 - 1998

Sales Planner / Retail Sales Admin Coordinator / Sales Promo Clerk /

Executive Assistant

o Acted as sales liaison for the Director of Military Sales, four Sales

Managers and Brokers.

o Coordinated all details of sales meetings, including planning and

implementing itinerary and giving presentations at meetings.

o Allocated advertising, travel and office supply funds and prepared

accounts payable.

o Negotiated government contract bids (i.e. USDA, AAFES, et al.) and

successfully obtained several which increased department sales by 30%.

o Handled all aspects of military marketing and advertising (i.e. FSI

and Military Market Magazine), including funding, circulation, broker

and vendor ad participation.

o Prepared and updated monthly and yearly sales forecasts for government

contracts.

o Created presentations and special projects using various Microsoft

programs.

o Developed a user's guide and conducted ongoing 2-day training classes

to teach company's newly acquired computer system, 10 - 20 managers

and employees attended each class.

o Had authorization to access and modify classified information on

company's mainframe.

o Handled all inquiries between corporate office and 35 National field

offices.

o Instituted a more effective method of tracking special retail

promotions by altering coding procedures and developing specific

forms.

o Managed quarterly sales incentives and special incentive programs,

which included compiling and computing sales figures, distributing

funds and handling inquiries on incentive amounts.

o Arranged travel and hotel accommodations for Vice President and

National Sales Manager.

o Maintained National Sales personnel files on a database and extracted

specific information for specialized mailings and routine

correspondence.

o Prepared and generated daily and monthly reports. Designed various

forms. Composed and typed correspondence and contracts.

EDUCATION

Associate's Degree ? Administrative/Executive Assistant ? Triton

College - River Grove, IL, 1986

Associate's Degree ? Liberal Arts & Science ? Morton College -

Cicero, IL, 1982

RECOGNITION AWARD

"1997 SALES LEADERSHIP AWARD" - Armour Swift Eckrich

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