Customer Service Front Desk

AMANDA J. LIVINGSTON

**** *. **** **. ***. * 715-***-****

West Allis, WI 53227 ************@***.***

Profile

Experience working with individuals involved in the criminal justice system and with adolescents

Experience working with individuals in crisis related to domestic violence

Excellent customer service skills, organization skills, and team work skills

Education

Viterbo University, La Crosse, WI

Bachelor of Science Degree August 2010

Major: Criminal Justice

Minor: Legal Studies

Internship: The Women’s Center, Waukesha, WI 06/2010-08/2010

GPA: 3.692/4.0, Deans List 2008-2010

Alpha Phi Sigma National Criminal Justice Honor Society

Experience

Shelter Advocate, The Women’s Center, Waukesha, WI 08/2010-Present

-Work the 24 Hour Crisis Line

-Screen women for shelter to determine appropriateness

-Provide assistance, resources, and advocate for clients

Cashier, Office Depot, La Crosse, WI & Brookfield, WI 08/2007-

08/2010

-Staffed the cash register

-Assisted other staff on an as-needed basis

Hostess, Diggers Sting, La Crosse, WI 08/2007-11/2007

-Provided customer service

-Demonstrated the ability to multitask in a fast-pace environment

-Staffed the cash register

Front Desk Worker, AmericInn, Medford, WI 05/2007-07/2007

-Provided customer service

-Utilized organization computer program to process telephone registrations and

guest check-in/check-out

Camp Counselor, Wisconsin Farmers Union, Chippewa Falls, WI 05/2006-08/2006

-Organized activities and planned educational lessons for adolescent campers

-Worked with a team to develop and deliver cooperative lessons

-Developed helping relationships with campers and promoted a positive social environment

-Established and enforced camp policies

Hostess, High View Inn, Medford, WI 08/2002-07/2007

-Worked with a team of wait staff and bartenders to insure quality customer service

Community Involvement

YWCA Women’s Community-Based Program, La Crosse, WI 10/2008-

01/2009

-Supervised and interacted with women in an alternative placement facility

-Developed helping relationships with women involved in chemical dependency treatment

-Spent overnights in the facility

References References are available on request

Amanda Livingston

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