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Customer Service Human Resource

Location:
Compton, CA, 90220
Posted:
September 29, 2010

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Resume:

*** *. ******** **. #*, Compton, Ca. *****

310-***-**** home 323-***-**** cell ( *********@**.**.***

Gilbert jimenez

objective

To obtain a Human Resource position in which my knowledge and

skills can be utilized to further both the business

objectives of my employer as well as my own personal goals.

EXPERIENCE

4/2009 to Present United Food Group LLC Vernon, CA.

Warehouse Freezer Supervisor

. Directs the duties of 17 employees' involved in freezer

storage and distribution, loading/unloading trucks,

inventory control, maintain and monitor accuracy,

performance, BOL's, and manifest.

. Maintains a clean, neat and orderly work area.

. Conducts operations in a manner which promotes safety.

. Have an understanding of USDA inspections.

. Monitors work process and makes suggestions for

modifications in order to increase and improve

productivity, efficiency and accuracy for the purpose

of improving cost, implements changes as directed or

needed.

. Interacts with sales, customer service and outside

warehouse storage (Preferred Freezer Warehouse)

personnel in resolving order filling issues by email

and phone.

. Have knowledge in creating and implementing new SOP's.

9/2007 to 3/2009 Snak king City Of Industry, CA.

Receiving Supervisor

. Accountable for the performance, documentation and accuracy of the

daily activities of the raw materials warehouse including all inbound

activities, raw materials movements, labor scheduling and proper

utilization of space.

. Directs the material handlers in the proper transfer of raw materials

to production. Crew of 15 working 24/7.

. Ability to work with and resolve issues with production departments.

. Maintains a clean, neat and orderly work area. Conducts operations in

a manner which promotes safety.

5/2007 to 9/2007 Consolidated Disposal Services Gardena,

CA.

Transfer Station Supervisor

. Supervise the loading of vehicles and transporting to disposal

facilities: coordinates activities in support of the transfer station

operations.

. Supervises a scale house operation and monitors cash and coupon flow,

provides revenue reports and prepares projections of future revenues.

. Makes recommendations concerning equipment, materials, supplies and

employees required to transfer station operations and regarding

hiring, discipline and promotion of subordinates, authorizes leave and

overtime, reviews performance reports prepared by subordinate and

rates employee performance.

. Communicates and enforces established safety measures and regulations,

instructs employee in occupational hazards and safety precautions.

12/2005 to 5/2007 L.A. Specialty Produce Santa Fe

Springs, CA.

Distribution Supervisor

. Directs the workflow, motivates, trains and monitors the performance

of the warehouse associates involved in the order filling process to

ensure accurate and timely deliveries.

. Assists in the process of selection, training and performance

management for the distribution center associates in the order filling

department. Monitors about 80 associates in the graveyard shift.

. Monitors work process and makes suggestions for modifications in order

to increase and improve productivity, efficiency and accuracy for the

purpose of improving cost, implements changes as directed or needed.

. Interacts with sales personnel in resolving order filling issues.

. Supports compliance with all appropriate policies, procedures and

safety rules.

1/2004 to 12/2005 Snak king City of Industry, CA.

Receiving Supervisor

. Accountable for the performance, documentation and accuracy of the

daily activities of the raw materials warehouse including all inbound

activities, raw materials movements, labor scheduling and proper

utilization of space.

. Directs the material handlers in the proper transfer of raw materials

to production. Crew of 15 working 24/7.

. Ability to work with and resolve issues with production departments.

. Maintains a clean, neat and orderly work area. Conducts operations in

a manner which promotes safety.

2/2002 to 12/2003 Cedar lane Natural Foods Carson,

CA.

Human Resource Assistant

. Supports the HR Director in all aspects of HR, including but not

limited to the development, implementation, communication, and

monitoring of HR programs, Training, Recruitment, Company policies,

Personnel Procedures, and assisting in all activities of the HR and

Payroll departments.

. Recommends improvements to policies and procedures for recruitment,

training, orientation and benefit plans; supports department and

assists in all aspects of recruitment, orientation, training and

benefits.

. Conducts investigations to resolve issues in the work place; provides

employee counseling and proposes solutions to staff issues or

problems.

. Acts as a resource to Human Resource and Payroll staff by trouble

shooting HR and payroll issues adhering to Company policy, procedures

and applicable laws.

. Reviews HR and Payroll department reports for accuracy; ensures that

they are prepared in accordance to deadlines, including preparing

reports as needed.

. Reviews terminations, evaluations, EDD responses, disciplinary action

and leave of absence paperwork; ensures paperwork is in compliance

with Company policy and procedures.

. Prepares implements and conducts HR related and employment law

training presentations for HR and management staff.

6/1999 to 2/2002 Choice One Foods (ConAgra) Los

Angeles, CA.

Human Resource Manager

. Lead the HR function, both tactically and strategically.

. Lead and administer all staffing activities including the hiring of

qualified applicants, the movement of employees, and the termination

process.

. Manage and update our performance management systems to enhance the

development of our people, and to improve our business performance.

. Lead and administer the company's benefits program (health, life,

disability, ECT.). Assessing and acquiring different providers and

offerings that may be a better fit for our employees and our company

and effectively manage the employee relations process.

. Identify and lead activities that improve the performance or our

people, our teams and our business through the application of

recognition programs, communications, organization development and

performance improvement tools and techniques.

. Manage and enforce company policies including the administration of

the employee handbook and manage the safety function, which includes:

Promoting safety awareness, safety training, and an accident-free

environment, manages inspections and investigations, OSHA compliance,

organizes and lead a safety committee.

. Experience with outside agencies and internal investigations.

education

. 2002-Cal State Dominquez Hills Carson, CA. Extended program- Workers

Comp.

. 2001-ConAgra Corporate Headquarters-HR training & Safety.

. 2000-South West College- Los Angeles, CA.-Business Management.

. Currently taking online classes to get my Associates Degree in Human

Resource Management. Will complete by 11/2010.

Professional skills

. MS Word, Excel, Power Point, Outlook, Computer Lit.,

. Ability to present in front of groups both large and small and

communicate clearly and concisely, both orally and writing.

. Knowledge of some federal, state and local labor laws and to deal with

diversity of individuals. Establish and maintain cooperative working

relationships with all during the course of work

. Solve problems and provide guidance to staff while sound policy and

procedural recommendations. Timely decision making, integrity and

trust.

. Certify forklift driver. (Stand up, sit down, stand up electrical

pallet jack.

. Bi-lingual

LANGUAGES

Spanish-Read, Write, Speak

REFERENCES

Upon Request



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