Manager Case
Resume:
Amparo Mirla
New York, NY *0002
************@*****.***
Objective
A challenging position with an organization where my experience,
accomplishments and proficiency will allow me the opportunity to continue my
professional growth and advancement.
Experience
2007-2008 Henry Street Settlement New York,NY
Domestic Violence Case Manager
Performed intake, on-going assessment, and develop individualized,
goal-oriented service plans to enhance safety, stability and self-
sufficiency for families and individuals
Referred families to Domestic Violence counseling, physical exams,
public entitlements, employment, substance abuse and other system
issues.
Provided one on one counseling twice a week and assist families with
any services they needed.
Provided encouragement and emotional support to the families and
assist parents in breaking the cycle of domestic violence
Assisted the housing specialist in finding safe and secure housing for
families.
Maintained files up to date.
2004-2006 New Providence Women’s Shelter New York, NY
MTC/TLC Case Manager
Provided services to a case load of 20-25 single homeless women.
Conducted weekly individual meeting to discuss.
Assisted clients with entitlements, medical and mental health services.
Provided clients with housing.
Provided clients with referrals to Outpatient Drug Treatment Program.
2003-2004 Palladia, Inc. New York, NY
Community Follow up Worker( C.O.B.R.A. Case Management)
Provided direct assistance to management teams.
Case Conferencing with other providers.
Field visits to other agencies representing/escorting clients
Assisted clients with housing issues.
Maintained and updated clients medical and H.A.S.A appointments.
Amparo Mirla
605 FDR Drive Apt#4D
New York, NY 10002
************@*****.***
Advocated for clients if necessary.
2000-2002 Edwin Gould Services for Children New York, NY
Case Aide
Performed clerical and administrative duties.
Maintained personal contact with children, Foster families and birth families.
Implemented strategies in finding safe and lovable homes for foster children.
Assisted individuals in becoming Certified Foster Parents.
1991-1999 New York Public Library New York, NY
Office Aide
Maintained daily finances of the library and kept track of the daily money.
Entered new books, videos, magazines, CD’s and Reference books in the
Dynix System.
Registered patrons to become members of the New York Public Library.
Education
1/01-5/04 The College of New Rochelle New York, NY
Bachelor of Arts in Social Sciences
Skills
Type 35-40 wpm, Microsoft Word, Excel and Cytrix, Metrix, Dynix systems
as well as office machines
Proficient in English and Spanish- (Able to read, write, and speak effectively)
Drivers License and own vehicle
Reference:
Amparo Mirla
605 FDR Drive Apt#4D
New York, NY 10002
************@*****.***
References upon request.
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