Debra K Eilenfeld

*** **** *****

Ashland, Oh ***05

419-***-**** ( abkmfl@r.postjobfree.com)

Organized, enthusiastic, fast learner with great ability to multitask /

problem solve seeks an opportunity in customer care/data entry/ logistics.

EXCEPTIONAL CUSTOMER SERVICE: Effective communication

skills in regards to customer needs, providing timely results and

follow up.

HIGHLY RESPONSIBLE AND ETHICAL: Work with little

supervision, able to make decisions in the absence of management.

ORGANIZED AND MOTIVATED: Skilled in maintaining order

amidst chaos and unexpected daily events. Seamlessly multitask long

and short term priorities with satisfactory results.

Skills assessment:

Microsoft Office, JD Edwards, AS400, Spex International Software, Excel.

Skilled in heavy data entry volumes, customer invoicing, daily inventory

accuracy, contacting freight carriers; Full load and LTL. Preparation of

all shipping documents; domestic and international, freight tracing/

reconsignment. UPS Worldship (70-100 pkgs daily), FEDEX, UPS Supply Chain;

airbill completion/ expediting. Troubleshooting customer orders, 30-50

daily phone interactions with inside sales, direct customers and freight

carriers.

Work Record:

August 24, 1998 to April 24, 2009 : Shipping / Export Coordinator - Pentair

Water - 1101 Myers Parkway, Ashland, Oh 44805

Major downturn in business - released due to lack of work. $13.75 hr

November 1995 to August 1998; Shipping Clerk - Scot Industries, Hwy 250,

Wooster, Ohio 44691 - Shipping Clerk ; routed company fleet each week,

rotated routes among drivers, prepared detailed load sheet/ delivery

roster, maintained contact with drivers while on routes, troubleshoot

delivery issues, monitor unexpected weather events and reroutes. Accepted

position at Pentair. $9.00 hr.

Contact this candidate