Customer Service Management

Joseph T. Man

*** ********* **., **********, ** *0540

312-***-**** mobile I 630-***-**** home

**********@*****.***

Summary

Accomplished, detail oriented art director with a proven record driving

business for diverse industries. Passion for creating sharp, professional,

and unique designs and messages that immediately attract attention and

drive responses. Skilled in developing high-impact marketing materials,

brand identities, and print designs. Track record of meeting the most

demanding deadlines, communicating effectively with cross-functional teams,

and leading by example. Dedicated to finding the most cost-effective and

creative solutions for all challenges. Known for taking a hands-on approach

in directing artists, collaborating with clients, and bringing creative

concepts to life.

Notable Skills

Marketing and Advertising Promotional Conceptualization; Direct Mail;

Newspaper Ads;

Retail Marketing; Direct Response (DR) Campaigns;

Point-Of-Purchase (POP) Displays; Interactive

Campaigns

Artistic Leadership Graphic Design; Conceptual Direction; Photography

Art Direction;

Typography; Layouts and Compositions; Font and Color

Management;

Photo Shoot Oversight; Multimedia Development

Business Development Identity Development; Logo Design; Customer Service;

Company Branding; Client Interviews; Corporate

Communications;

Digital Client Relationship Management (CRM)

Print Materials Brochures; Newsletters; Publications; Posters and Signs;

Collateral Materials; Printing Buying; Digital File

Management

Team Management Staff inspiration and Training; Hiring and Recruiting;

Project Management; Production Oversight;

Presentations;

Cross-Functional Communications; Budget Management

Career Success

2009 - Present TinMen Design Group, Inc.

eMarketing Business Consultant

Helps clients translate their business vision into

reality, by clarifying and

revitalizing purpose, boosting growth, and increasing

organizational

performance. To provide the specific, hands-on

expertise our clients

need as they need it, while, at the same time,

providing an experienced,

knowledgeable advisor to listen, brainstorm, and

guide by utilizing a full

range of Internet services such as web design, search

engine

optimization, e-mail campaign and blog promotion.

1999 - 2009 International Engineering Consortium

Director of Creative Design Group

Head of Graphics and Web Department-responsible for

the entire

company's creative directions/eMarketing initiatives,

promoting its

worldwide technology conferences, exhibitions,

publications, and on-line

media products. To manage and mentor the in-house

creative team,

supervise pre/post print and on-line production-

including all on-line and

direct-mail marketing projects from start to finish.

To research, analyze

and make final print buying decisions in Asia, Europe

and the Americas

using a unique print quoting system to ensure cost

efficiency while

maintaining the highest print quality.

Key Achievements + 4 major promotions within 9 years of employment

+ Help grow one of the company's international

events Broadband World Forum Europe-from 300 to 6500

attendees

+ Created and successfully implemented a unique

print quoting system-actively reducing the cost of

most print projects from 15-65%

1998 - 1999 Skil & Bosch Power Tool Company

Senior Graphic Designer/Coordinator

Responsible for all phases of planning and conceptual

design of

corporate identity, promotional materials,

advertisement, printed

collateral, point-of-purchase and on-line

publications. Total management

of projects including coordinating with marketing

department,

photographers, illustrators and press vendors.

Responsible for overall

visual impact and design effectiveness.

Tools

eMarketing Proven Ability to Develop & Implement eMarketing

Solutions

DHTML, HTML, CSS, Firework, Dreamweaver, Flash

Animation, FBML

Hardware Expertise in maintaining & troubleshooting MAC

Computers

Provided technical support to all Mac users within

the creative team to

resolve any hardware, software, network or cross-

platform issues, also

responsible for implementing new software and to

perform any

necessary system upgrades.

Software Adobe Creative Suite

Adobe Photoshop, Illustrator, InDesign, Dreamweaver,

Acrobat Pro

Layout and Video Production

QuarkXPress, Final Cut Pro, iMovie, iDVD, 3D Max

Studio

Microsoft Office

MS Word, MS PowerPoint, MS Excel, MS Entourage

Qualifications

1999 - Present Adobe Systems Incorporated

Adobe Certified Expert Certification for Adobe

Photoshop

1991 - 1994 College of Dupage - Glen Ellyn, IL

A.A.S Degree in Advertising Design and Illustration

Additional Certification in Computer Graphic Design

Online Portfolio

Graphic Design Samples http://tinmendg.com/images/joseph_man.pdf

Recent Website Creations http://tinmendg.com

http://number1save.com/

Contact this candidate