Customer Service Real Estate

Kerry A. Merritt

***** ***** ***** ****** ******, NE 68028-6002

Telephone: 402-***-**** Email: *******@*****.***

Desired Accomplished, dedicated, detail and service oriented person with

Work: a TS/SSBI clearance is seeking full-time, challenging support

position to use the professional and personal talents I have

developed over 35 years to serve others

Experience: PrimeFlight Aviation Services 01/2010 - Present

Omaha, Nebraska US

Customer Service Agent

Direct passenger/customer assistance with computer pre-flight

boarding documents, ID verification, information assistance,

baggage handling, wheelchair assistance as needed from curbside

to/inside terminal area

Boeing (McDonnell-Douglas) 06/1995 - 08/2008

Anaheim, California US

Engineer

Performed complex electro-mechanical designs from schematic

capture to post-processing documentation per IPC, MIL, commercial

and company specifications; schematic reading and interpreting;

created standards/templates for department usage; utilized

Microsoft Office suite, Mentor Graphics, Unigraphics, Catia,

AutoCAD, PTC Router and various software tools; developed design

script files for operation efficiency; drafted and maintained

mechanical drawings and documentation; electronic data

transferring and archiving; used Microsoft OS and Office Suite

tools daily in engineering support functions; trained/assisted EE

and designers on UNIX and PC hardware and software; data and

spreadsheet entry for engineering support; proofreading and

editing specifications; research data mining; assist with product

thermal and vibration testing; assist security office with

personnel and managing contractors work efforts; performed HP-UNIX

System Administrator daily care and archiving of department LAN;

installed design software and licenses; assisted IT administrators

in PC and workstation support; lead designer past 9 years in

Classified Program SCIF following strict protocol; provided good

service communication via telephone and email for technical

product support with manufacturers and contractors; performed

business per LEAN, ISO, ethics, import/export compliance and other

procedures; knowledge of Material Safety Data Sheets and other

work safety precautions; operated office copier, printer, plotter,

scanner, shredder, binder, FAX; managed highly confidential,

delicate information; good organizational, multitasking, problem

solving, verbal, written and personal skills; self motivated,

highly responsible exhibiting precise technical and clerical

assistance requiring independent judgment and exacting detail

Unisys (Burroughs Corporation) 09/1977 - 01/1995

Mission Viejo, California US

Engineer

Performed complex design of Printed Circuit Boards from schematic

capture to post-processing documentation per IPC, MIL, commercial

and company specifications; created and developed

standards/templates for departmental usage; utilized Mentor

Graphics software tools; developed design script files for

operation efficiency and time savings; developed sheet metal and

framework for mainframe computer cabinets; drafted and maintained

mechanical drawings and documentation for many projects; trained

and assisted EE and designers on UNIX and PC hardware and software;

operated office copier, printer, plotter and FAX

Job Related Mentor Graphics Constraint Editor System (2006);

Certificatio Catia V5 Fundamentals and Catia V5 Drafting (2003);

n: PTC Routed System Designer cabling software (2001);

Copper Connection Analog/RF Circuit Design (2001);

Mentor Graphics Ample I Software (2000);

Mentor Graphics Managing Software HP/SUN (2000);

IPC Certified Interconnect Designer (1998);

Mentor Graphics Library Management System (1996);

Mentor Graphics V8 BoardStation (1994);

Mentor Graphics V7 BoardStation (1988);

Mentor Graphics V6 BoardStation (1985);

Personals: Real estate owner & manager 07/1986 - 02/2007

27261 Miraflores

Mission Viejo, California US

Performed general and complex building, plumbing, electrical,

landscaping and property upgrade and maintenance; transacted

contractual and financial business with tenants

Real estate owner & manager

07/1986 - 02/2007

26141 Las Flores

Mission Viejo, California US

Performed general and complex building, plumbing, electrical, landscaping and

property upgrade and maintenance; transacted contractual and financial business

with tenants

Real estate owner

01/1989 - 08/2008

24752 Via Balboa

Laguna Hills, California US

Performed general and complex building, plumbing, electrical, landscaping and

property upgrade and maintenance

Community Christian Church

08/1985 - 07/1999

San Juan Capistrano, California US

Member, deacon and usher; performed duties of property maintenance, ushering,

organizing and planning, financial tabulation of offerings, attendance records,

assisting members and guests, mens' retreat leader, community charity work,

missionary work in Mexico

South Shores Church

09/1999 - 08/2008

Monarch Beach, California US

Member, usher and mens' worship leader; performed duties of property

maintenance, ushering, assisting members and guests, organizing and planning

mens' breakfasts and retreats, worship study co-leader, community charity work

ALS Foundation of Orange County 07/2005 - 11/2009

Santa Ana, California US

Performed fund raising and donations, involved in personal

support groups

Additional Top Secret/SSBI security clearance with lifestyle polygraph;

Information: achieved IPC Certified Interconnect Designer status (1/approx.

5000 in world)

http://dc.ipc.org/recentCID.aspx ; PCB design team lead in

Classified Program at Boeing (Integrated Defense Systems)

Education: SouthEast Community College, Milford, Nebraska US

Associate Degree - 06/1973

Major: Mechanical Manufacturing Technology

Minor: Printed Circuit Design

GPA: 10.4 / 12.0 (3.47)

Honors: Graduated with Distinction; Student Council

President

Relevant Coursework, Licensures and Certifications:

Mechanical drafting and design processes and techniques;

manufacturing processes; machining and fabrication

procedures and techniques; kinematics, pneumatics and

hydraulic systems; plant layout, safety and human factor

planning; Printed Circuit Board design and electronic

fundamentals

Languages Spanish (Novice - reading, writing and speaking)

:

Affiliatio IPC Designer's Council Southern California

ns: participation

Contact this candidate