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Human Resources Customer Service

Location:
Beaumont, TX, 77706
Posted:
September 09, 2010

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Resume:

Donita F. Montgomery

**** **********( Beaumont, TX. 77706 409-***-****

Objective

To gain employment based on experience and credentials. Also to be given a

chance to prove my great work ethic and ability to adapt in any situation.

Employment

Human Resources/Admin. Asst.

7/10-Present

Quality Care Services Beaumont,

Texas

> Verify refrences and employment on new hires

> Ensure that all paperwork is signed and correct

> Practice human resources laws and polocies

> Answer muti-line telephones

> Ensure that state and federal policies are met

> File, scan, copy, and fax documents

> Regular use of Quickbooks

> Maitain confidential information

> Process time sensitive documents

Data Entry/Cashier

5/10-7/10

CMC Recycling

Beaumont, Texas

> Enter customer tickets/Data entry

> Consistent customer interaction

> Work one on one w/customers to assist in resolution of issues and

concerns related to products

> Verify tickets to ensure calculations are correct

> Answer muti-telephone lines

> Make faxes, file, scan

> Process monetary transactions

> Handled large sums of money

Server/Bartender/KeyHourly/Expo 8/08-6/09 (Maternity

Leave 6/09-2/10)

Applebee's

Beaumont, Texas

> Training new hires

> Shift Leader

> Extension of Management

> Customer Sales/Upselling

> Meeting Customer Satisfaction Goals

> Achieve individual and team sales goals

> Customer relations

> Gained extensive cash handling experience

> Handle customer complaints

> Developed excellence in multi-tasking

Cashier/ShiftManager

03/07-01/08

Neighborly Convenient Store/Gas Station

Beaumont, Texas

> Responsible for closing and opening the store

> Customer sales

> Received new inventory

> Responsible for keeping displays fresh/Marketing

> Scheduling

SERVER/BARTENDER

05/05-01/07

Chula Vista Mexican Restaurant

Beaumont, Texas

> Cashed out customers

> Customer service

> Trainer for new employees

> Developed excellent communication skills

SECRETARY

2004-2005

Consolidated Health Care Beaumont, Texas

> Answered the front desk phone

lines

> Receive messages

> Filing

> Documented doctors orders

> Documented hours for payroll

> Updated patient information

> Basic clerical duties

> Data Entry

Education

Office Technology Administration

Currently

Lamar Institue of Technology

Beaumont, Texas

Pharmacy Technician Certification

2009

Lamar University

Beaumont, Texas

Business Administration/Human Resources Management

2005-2007

Lamar University

Beaumont, Texas

Skills

I have excellent communication skills and I'm a very friendly person.

Capable of working well as a team member or alone. I know how to make

peoplefeel comfortable and welcome. Proficient in Word and Excel Also some

experience in Quickbooks. I understand the importance of documentation,

details and having supports to back up an action. Setting goals is a

favorite of mine and having them met is even better



Contact this candidate