Customer Service Sales
Resume:
Joel Pinilla
Jersey City, NJ 07304
***********@*****.***
Summary of Qualifications: Dedicated security officer and concierge with
novice experience.
* Exceptional ability to use the Spanish and English language; reading,
writing, and oral communication
* General knowledge of Microsoft Office products; including Microsoft
Word, Excel, and PowerPoint.
* Exceptionally efficient and highly organized; very personable and a
quick learner.
Work Experience
Concierge/ Plain Clothes Security 05/10
-Present
Mandalay Newport, Jersey City, NJ
. Executing searches of surrounding property grounds to ensure the
safety of tenants and Mandalay property.
. Enforcing Mandalay code for Pool use as well as use of outside
facilities.
. Providing personable service to all tenants upon entering building;
ranging from assisting with packages to
Stock Associate 04/10-05/10
Big Lots Stores, Inc. Durham, NC
. Assisting customers with purchases by locating items on the sales
floor.
. Efficiently priced products from pallets after delivery so items could
be stocked on sales floor.
. Organized products for stock in warehouse in a structured format where
they could be easily located.
Warehouse Assistant - Temporary Assignment 11/09-12/09
Ferguson Plumbing Supplies, Jersey City, NJ
. Operated forklift to pull items from sales order from warehouse stock.
. Labeled items for delivery and assisted in loading delivery trucks for
next day.
. Maintained facility organization of products on shelves and throughout
the warehouse.
Warehouse Assistant 06/09 - 11/09
Active Staffing; Jersey City, NJ
. Employed in various temporary warehouse positions provided through
staffing agency.
. Assisted in the packaging of products to be distributed to customers.
Group Facilitator/ Arbitrator 07/08 - 05/09
Jersey City Connections; Jersey City, NJ
. Youth outreach; spoke with local youth about the risks and dangers of
the HIV/AIDS virus, how to get tested and various other facts
specifically regarding STD's.
. Organized sessions for interested parties to come observe and learn
about safe sex, abstinence, receiving free testing for HIV/AIDS and
treatment for STD's.
Education
Associate's Degree - Liberal Arts (incomplete) 2007
Hudson County Community College; Jersey City, NJ
Customer Service Skills Certification 2006
Customer Service Skills Center; Jersey City, NJ
General Equivalence Diploma 2005
Customer Service Skills Center; Jersey City, NJ
References available upon request
Contact this candidate