Customer Service Technician

lavette jackson

*** ***** ****** ****** *******, CA 90220 951-***-****

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nterprising, hard working and technically skilled telecommunication systems, installation,

E

configuration, testing and troubleshooting worker is currently seeking a position in

telecommunications. My objective is to provide a technical skill which has been enhanced by

my training and hard dedication.

CERTIFICATIONS

RWM Fiber Optics, Inc – Communications Technician 100 – Diploma 2010

Certified Broadband Premises Installer – SCTE 2010

Certified Fiber Optic Technician – FOA – CFOT #217-****-****

Certified Satellite Technician – RWM 2010

Fiber Optic Broadband Technician

Fiber Optic System design and installation Fiber Optic Cable Installation –

Fusion Splicing – Single strand and ribbon ISP/OSP

Mechanical Splicing OTDR testing and troubleshooting

Light Source and Power Meter Testing, OLTS Termination/Connectorization

FTTX Architecture and Build Outs Emergency Restoration

Mid Span Cable Prep and Splicing OSP Cable Prep and Splice Case

Cut Sheets Prep

Verizon and Timer Warner Print

Telephone and Copper UTP Cabling reading

As Builts

Blueprints: Take off

Bonding

Raising Floor

Notes and Mark ups

Telecomm Room

Grounding

Cable Trays

Conduit, Ladder Rack

Hangers

Requirements and Layouts

Codes and Standards: NEC, ANSI/EIA/TIA

Cellular Floor

Pathways

Broadband Cable Television and Satellite

Local Firestopping

Certification

CATV Core installation Principles

CATV Digital Installation Principles

Signal Level Meters

CATV Modem Installation Principles

Testing

DBS Installation Principles

Troubleshooting

Safety Procedures

Safety Policies

Pole Climbing

Customer Service

Sales Principles

Ramona High School, Diploma 1993

Ladder Management Safety

employment history

Carol Philips

Résumé Page Two

• Earthwise Recycle Buyer 06/08 – 02/09

• Pacific Labor General Labor 08/07 – 12/08

• Sunkist Shipping/Receiving 06/96 – 12/06

SKILLS

Shipping/Receiving Loading/Unloading, using Forklift Pulling/Labeling Orders

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Masonry Bilingual (English/Spanish) Driver (Class C)

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References Available Upon Request

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