Customer Service Manager

Phone 925-***-****

Edward Jenkins Email: *******@*********.***

Objective: To obtain a challenging position in a dynamic work environment

that will utilize my experience, creativity and acquired skills to

improve current operations.

Summary of Qualifications:

. Highly qualified warehouse management professional with extensive

experience.

. Proven ability to work and supervise all warehouse functions at all

levels.

. Demonstrated ability to motivate and promote team effort.

. Motivated to develop and improve current operations.

. Excellent communication skills and customer service experience.

Special Certification and experienced skills:

Familiar with current OSHA regulations, all levels of office management,

international shipping and receiving, project management, workplace

safety regulations, forklift operation, quality control and assurance,

conflict resolution, internal staff training and supervision.

Related Employment History:

Antrim Engineering and Construction - Livermore, CA 2003 - 2010

Shop manager / Safety Administrator

. Shop manager for 40+ staff, supervising construction projects,

coordinating job-site labor, safety meetings, hiring staff and

controlling inventory and assets.

. Managed finances though the rental and or purchasing of capital equipment

for job site usage.

. Trained and certified co-workers on equipment usage, safety procedures

and facilities maintenance on company owned buildings.

. Daily scheduling and coordination of company personnel on various

construction project sites.

. Addressed all OSHA 300 log on job site safety issues and qualifications.

. Updated and issued all IIPP (Industry and Illness prevention program).

Silicon Graphics - Mountain View, CA. 1997 - 2003

Lead Sound and Communications Technician Service Representative/ IBEW

. Directly responsible for handling daily customer site voice services,

installing and trouble-shooting circuits and handling all aspects of the

main distribution frame system.

. Shipped and received all capital equipment. Managed building closures,

completed telecom closet build-out and coordinated building plans and

installations to comply with local city codes and regulations.

Peninsula Control Panels - Menlo Park, CA 1989 - 1997

Shop Foreman - electro-Mechanical Assembly Technician

. Shop foreman for 20+ assemblers.

. Conducted all phases of electro mechanical assembly, wiring from

schematics and assembly of electrical panels.

. Responsible for QA testing, shipping and receiving of custom built

electronic sub-assemblies.

Additional work experience and references available upon request

Contact this candidate