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Customer Service Assistant

Location:
Dublin, CA, 94568
Posted:
September 28, 2010

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Resume:

Henry S. Dennis

*********@*****.*** (***) ***-

*488

OBJECTIVE: Position in General Labor Industry

Professional Strengths:

Over fifteen successful years in a customer service work environment

Shipping and receiving knowledge, able to organize and prioritize workload

Strong organizational, leadership and strategic planning skills.

Flexible contributor who takes initiative to improve processes and increase efficiency

Medium proficient computer skills: Microsoft Word, Excel, PowerPoint and Alpha Numeric

Data Entry/Ten Key

Professional Experience

United Parcel Service April 2006 - Present

Pre-Loader, Load and unload boxes and packages while organizing them for delivery trucks.

Assisting drivers from time to time on their routes when times are very busy and deadlines need

to be met. Performing physical activities that require considerable use of your arms and legs and

moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling

of heavy materials.

The North Face May 2005 - March 2007

Marketing and Public Relations Assistant

Creating documents in Microsoft Word, Excel, PowerPoint, and Acrobat Reader. Shipping and

Receiving various products and materials. Record shipment data, such as weight, charges, space

availability, and damages and discrepancies, for reporting, accounting, and recordkeeping

purposes.

G & S Shower Pans January 2004 - May 2005

General Assistant

Various construction duties such as hot mot shower pans using electronic machinery.

Spectrasite Communications January 2001 - December 2004

Construction Coordinator

Prepare detailed reports on preliminary audit findings, knowledge of Tower ID’s . Identify and

classify documents or other electronic content according to characteristics such as security level

and function.

Dynamic Office Solutions June 2000 - Present

Prepare Alpha numeric insurance claim forms and related documents, while reviewing them for

completeness, Transmit claims for payment or further investigation. Also communicating with

people outside the organization, representing the organization to customers, the public and other

external sources. Various temp assignments



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