Customer Service Data Entry

Isabel Ruth Valdez

***** **** ***** *****

Brooksville, FL 34604

Phone: 813-***-****

Email:********@*****.***

Objective

Seeking a career with a well established company where my skills are

implemented and enhanced as well as room for advancement.

Work Experience

Get Motivated Seminars

Data Entry Supervisor (July, 2008- Present)

. Supervises data entry operators engaged in inputting data into various

storage media, manipulating existing data, editing data, and proofing

new entries into database for accuracy.

. Interprets company policy to employees and enforces company policies

and practices.

. Prepared MS Excel activities reports for management meetings.

. Analyzes and resolves work problems, or assists employees in solving

work problems.

. Ensures work is performed within established policies, procedures, and

standards.

. Consults with data processing personnel on ways to expedite workflow

and improve productivity.

Get Motivated Seminars

Customer Service Representative (June, 2004-July, 2008)

. Responded to service calls in a fast-paced, high-volume call center.

. Built a rapport with customers and proposed different products and

services.

. Provided superior customer service and work quality while

demonstrating attention to detail, flexibility and innovation in

resolving problems.

. Possess effective communications skills, and work well with others at

all levels.

. Faxed and Emailed Confirmation of orders.

Education

Keiser University

Associates in Science in Medical Assisting (May, 2009 -Present)

Alonso High School (August, 2004-May, 2008)

Software/System Skills

Proficient in MS Word, Excel, and Power Point.

References

Available upon request.

Contact this candidate