Customer Service Representative

Corey Keith Whitaker

**** ******* ****, ***** ***** KY 41017 ( Phone: (H) 859-***-**** (C)

859-***-**** ( Email: ****************@*****.***

Experience

Sales Associate South-75 Chrysler,Dodge,Jeep

04/2010-Present

. Main responsibilities are to meet and greet every customer in a friendly

and professional manner and to be able to instantly and efficiently build

a good rapport with them in an effort to sell the customer a new or used

vehicle.

Patrol Officer Brantley Security Services

04/2009-04/2010

. Main responsibilities included but not limited to making rounds of the

property to ensure the safety of the patrons as well as checking for

anything wrong with the property itself.

. To fill out all necessary paperwork in the event of an incident.

. To work in tandem with the police department in the aid of emergencies

and removing patrons from the property.

. Routinely check the parking garages in the patrol vehicle to deter theft

and vandalism.

Service Support Specialist 2 ViaQuest Behavioral Health

12/2008-04/2009

. Responsible to ensure proper care of all residents in the home.

. Responsible to administer specific medications at specific times of day

to all residents that needed them.

. Tasked with making the employee schedule

. Tasked with getting residents to specified visits doctors, family members

etc.

Customer Service Rep. Verified Identity Pass

06/2008-09/2008

. Responsible to verify Passengers identity through Bio-Matrix and escort

them through the security lane

Sgt. / Shift Supervisor Valor Security Services, Newport, KY

09/2007-03/2008

. Main responsibilities included but not limited to making rounds of the

property to ensure the safety of the patrons as well as checking for

anything wrong with the property itself.

. To routinely check on the other officers to ensure that they were

performing their assigned duties correctly.

. To fill out all necessary paperwork in the event of an incident.

. To work in tandem with the police department in the aid of emergencies

and removing patrons from the property.

. Routinely check the parking garages in the patrol vehicle to deter theft

and vandalism.

LT. / Shift Supervisor Corporate Security Solutions, Hebron, KY

08/2006-08/2007

. Control access gates that lead to the run-ways of the Greater Cincinnati

Airport

. Search every vehicle that attempts to come through the gate

. Check everyone's badge for distinguishing marks before entry is permitted

. Fill out daily activity reports and complete all pass on logs as

necessary

. Make sure that the restricted area is secure at all times

. Responsible to act calmly in any emergency or terrorist action that may

occur and take the necessary actions to preserve the secured area and

prevent the loss of life or property in the secured area

. As a supervisor it was my duty to patrol the outer-perimeter of the

airfield and periodically check on my guards to see if they were

performing their duties properly.

Customer Service Representative Hertz Corporation, Hebron, KY

06/2005 - 03/2006

. Responsible for amounts of money ranging from $200 to $1000 daily

. Printing the customers rental agreements for their rental vehicles

. Making sure that all the gold customers have what they asked for in a

timely manner

. Basic overall customer satisfaction

L.V.S. Operator United States Marine Corps

08/2000-08/2004

. Responsible for up-keep and preventive maintenance on all motor pool

vehicles

. Responsible for my own physical fitness standards as well as the marines

in my platoon

. Responsible for the dispatching and whereabouts of the motor pool

vehicles

. Certified in basic first aid

. Successfully completed the school of infantry Marine combat training

course

. Skilled in lethal and no lethal hand to hand combat

. Extensive knowledge of small arms weapons up-to heavy caliber machine

guns

. Successfully completed the jungle warfare training course

. Extensive knowledge of interior and exterior building security

. Skilled in urban warfare tactics

. Certificate of Achievement from the 58th signal battalion during Noble

Eagle/Operation Enduring Freedom

. Credited for several successful deployments to foreign countries

Education

Dixie Heights High School, Edgewood, KY

Diploma

Computer Skills

. Knowledge of Microsoft operating systems, i.e. Word, Excel, Outlook,

Outlook Express, Power Point

. Knowledge of various search engines, i.e. Google, Yahoo, etc.

Certifications

. ADAP

. ASP

. First Aid/AED/CPR

References

References available on request

Contact this candidate