Manager Customer Service

PENNY C WALKER

CASSELBERRY, FL *****

Phone: 407-***-****

******************@*******.***

Employment History

Surgical Coordinator

**/**** - ********* & Chriss Winter Park, FL

**/****

Surgical liaison tasks, to include assisting patients with pre-

operative preparations for a smooth, comfortable and successful

surgical experience; coordinating efforts, functions and

information between the patient, surgeons, surgical facility, and

primary care physician; confirming accuracy of surgical

information in patient charts and related surgical paperwork.

Medical manager experience.

Optometric Technician

03/2001 - Tuskawilla Family Eyecare Winter Springs, FL

04/2008

Desk reception, scheduling, ap/ar, computer windows, visrun-

program, auto refractor, nct, visual field, retinal photography,

stereopsis, color blindness, acuity, contact lens training, assist

doctor with foreign body removal.

Lab Technician

08/1996 - Frame Bar Orlando, FL

03/2001

Fabricated eyeglasses finish lab, contact lens training, helped

with eyewear selection

Retail Manager

10/1994 - Lenscrafters Davenport, IA

01/1996

Retail Manager for 10 employees, set goals, customer service,

scheduling, ap/ar

Lab Manager

10/1988 - Pearle Vision Davenport, IA

10/1994

Lab Manager 6 employees, Fabricated optical lenses, surface

and finish, machine repair, inventory control

Education History

Completion Issuing Qualification Course of

Date Institution Study

05/1984 Paris High High School General

School Diploma Education

`

REFERENCES

DR LISA CHRISS 407-***-**** PREVIOUS EMPLOYER

MIKE DY 407-***-**** WPMH OPHTH SURG DEPT

KATHY RABER 407-***-**** PREVIOUS CO WORKER

BARBARA SANDERS 407-***-**** PATIENT

TERRY BORTON 407-***-**** FRIEND

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