Customer Service Sales
Resume:
CHAR PRENDEVILLE
*** ****** ****** ****** ** **543
QUALIFICATIONS SUMMARY
Professional, motivated and detail oriented with administrative support,
customer service, and payroll and accounts payable/receivable experience.
WORK HISTORY AND EXPERIENCE
May 2002 -Present Task Force Cleaning Oswego IL
Owner
. Prepare quotations and contracts for new accounts
. All bookkeeping necessary for accounts receivable, account
payable and payroll including all income tax withholding
payments, quarterly and annual reports
June 2008-February 2009 Eby-Brown, Montgomery, IL
HR Assistant
. Pre-screen applicants, interview, administer tests to applicants
. Coordinate and conduct insurance open enrollment meetings
. Maintain employee files and enter information into HR database,
. Conduct new employee orientations
August 2006 - June 2008 Little Friends, Inc Naperville, IL
HR Coordinator
. Pre-screen applicants, schedule interviews, administer tests to
applicants
. Represent Company and recruit applicants at job fairs, place
recruitment ads
. Maintain employee files and enter information into HR database,
. Conduct new employee orientations
. Online benefit enrollment
December 2000-May 2002 F.E. Wheaton Lumber Yorkville IL
Inside Sales
. Process quotes and orders for lumber, cedar and millwork on
Dataline computer system
. Prepare quotes for Hurd, Windsor and AWS windows on Manufactures
bid master system
. Assist outside sales representatives, builders and homeowners
with service and return issues
October 1999-December 2000 Milgard Windows Aurora IL
Inside Sales
. In partnership with three outside sales representatives
responsible for processing customer orders and quotes on HFA
computer system
. Provide quality customer service to both internal and external
customers including monitoring and tracking of shipping,
billing, receiving and service tickets
. Order parts for replacement and warranty issues; coordinate
service and shipment of parts
. Provide customer service support for floor sales
Skills: 10 key, Typing 55wpm, Microsoft Word, Excel, QuickBooks, Sage Abra.
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