LISA KELLEY
Lowell, MA 01850
**********@*****.***
OBJECTIVE:
Motivated, energetic, and reliable individual pursuing a Receptionist/Administrative Assistant position that will
benefit an employer utilizing proven skills and abilities.
SKILLS AND ABILITIES:
● Operated a multi-line phone system
● Produced and formatted letters, interoffice memos, and spreadsheets
● Knowledge and proficiency of Microsoft Word, Excel, PowerPoint, Access, and Outlook
● Efficiently and accurately type 60 words per minute
● Quick learner and multi-tasking team player
● Pleasant phone manner and excellent communication skills
EXPERIENCE:
3/10-Present
4/09-12/09 White Mountain Cable Construction (Seasonal) Chelmsford, MA Administrative Assistant
● Answer phone calls for company
● Fax, file, and copy office documents as needed
● Obtain customers complaints and concerns about construction work, verify with subcontractor of
work status, and follow up with customers
● Prepare office supply orders as needed
● Type spreadsheets containing various project information
3/09-4/09 Randstad (Temporary) Merrimack College North Andover, MA Administrative Assistant
● Answered phone calls for office
● Typed out letters for incoming students who were accepted at the college
● Worked on updating catalog for the coming year
● Performed mailing of catalogs as requested
9/08-11/08 Placement Pros (Temporary) Woburn, MA Receptionist
● Answered and directed all phone calls for company
● Data entry of client names and addresses into company database
● Filed various client project information as needed
2/08-8/08 Placement Pros (Temporary) Woburn, MA Accounts Payable/Administrative Assistant
● Prepared necessary paperwork to get invoices ready for payment for company
● Distributed faxes to appropriate departments as needed
● Copied and filed accounts payable invoices
● Covered reception desk as needed
● Ordered and distributed all office supplies for company
● Filed company invoices for project managers as requested
● Supported publications department with copying of project documents whenever necessary
● Responsible for the upkeep of conference rooms, preparing offices for new employees, and kept track
of inventory for kitchen area
● Assisted office coordinator with creating spreadsheets as required
9/07-10/07 Kelly Services (Temporary) Chelmsford, MA Data Entry Operator
● Entry of medical information such as names, addresses, and social security numbers
10/07-12/07 OfficeTeam (Temporary) Burlington, MA General Office Clerk
● Answered and directed calls
● Assisted Accounts Payable manager with the filing of bills and receipts
● Copied various office documents such as employee timesheets and medical benefit information
● Assisted the Real Estate department with scanning of environmental documents, as well as the filing
of bank statements and bills
● Matched up company bills with receipts for payment
● Distributed mail for the company
2004-2006 Interstate Office Partitions Wilmington, MA Receptionist
● Answered and directed all calls to various employees within the company
● Maintained an active Excel spreadsheet to record employee’s unemployment information and
submitted unemployment claims online
● Created spreadsheets and data entered pricing of jobs for various clients
● Submitted and typed letters, as well as quotes, with pricing, for various contract jobs
● Filed and organized all client’s folders, faxed quotes to clients, and photocopied various payroll and
tax information for office manager
● Placed and verified all office supply orders
● Typed and input all monthly invoices using MAS 90 database
2003-2004 Snelling Personnel (Temporary) Chelmsford, MA General Office Clerk
● Answered and forwarded calls for employees that work within various departments
● Data entry of accounts payable information into MAS 90 database
● Matched invoices with vendor receipts for payment of company bills
● Typed and faxed client service agreement letters, filed year end vendor/customer’s paperwork,
and copied office letters
1998-2002 Ideal Concrete Block Company Westford, MA Receptionist
● Answered, directed, and paged all phone calls for company
● Typed interoffice memos of employee information for Controller
● Ordered office supplies for company
● Distributed mail to various departments
● Assisted sales department with collating catalogs for meetings, as well as mailing of company
brochures
EDUCATION: Middlesex Community College Lowell, MA
ASSOCIATES DEGREE, OFFICE EDUCATION