Customer Service Sales

J acqueline Peart

**** ******** ******, #****

Houston, Texas 77061

713-***-****

OBJECT I VE: 15-year Banking and Financial professional seeking a position where

my background in loan processor, technical and organization skills will be

used to provide efficient and quality service while offering outstanding

customer service.

SK I L L

SU M MARY: 20-years of Customer Service and problem solving skills

15-years of Bank experience in Commerical Loan Operations

Proficient in manual and computerized payment processing

Experienced claims compensation, accounting wi ring, and business statements

Proofreading and wri ting of memos and letters

Accept constructive criticism, f lexible schedule, and able to work overtime

EXPER I ENCE:

10/98 – 11/05 JP Morgan Chase Bank – I nvestment Bank Loan P rocessor

• Manual payment processing

• Issued account numbers to business partners

• Opened compensation claims

• Responsible for wire account balances pertaining to portfolio

• Responsible for End of Day reporting to Proof and Control

• Monitor reports for the Asset Sales portfolio

• Monitor assignment of incoming wires

10/90 – 09/98 JP Morgan Chase Bank – O perations Clerk I I

• Responsible for scanning and filing daily work for various

business lines

• Responsible for collaborating Billing Statements and sending

t hem to customers

• Manual preparation of Billing Statements

• Typing of memos and letters

• Ordering supplies for Business Unit

1986 – 1990 Olsten Temporary Services – Assignment to Chemical Bank – C lerical

• Logging, sending and distribution of incoming and outgoing

telexes

• Sorting incoming and outgoing mail

• Filing documentations

• Answering phones

Contact this candidate