Customer Service Technician

F elicia M i k i Sandoval

**** ********* * *

Cast ro Valley, CA 94546

Mob ile: 760-***-****

Experience:

**/**** – present: Target Pharmacy Pharmacy Technician Hayward, CA

Responsibilities include:

• Secretarial work: answering the phones, typing, faxing, filing, and ordering supplies.

• Customer Service: Working at the registers, answering questions, and assisting guests with issues.

• Computer Work: Typing prescriptions, resolving insurance issues over the phone and on the

computer, submitting forms for TARS, data entry, and completing drug orders.

8/2006 – 3/2010: Target Pharmacy Pharmacy Technician Walnut Creek,

CA

Responsibilities include:

• Refer to duties listed under Target Pharmacy located at Hayward, CA

• Located to Target Hayward because a position opened up close to home.

8/2005 – 8/2006: Scripps Memorial Hospital Medical Records Technician Encinitas, CA

• Concurrently worked at this location during my work with Target to subsidize my hours.

• Collected and processed charts from several departments in the hospital and t racked down any

m issing charts.

• C reated new charts and processed them in the computer.

• Answered phone calls, faxing, copying, filing, and pulled charts.

• Sorted paper files within charts in the proper order.

8/2002 – 8/2006: Target Pharmacy Pharmacy Technician Oceanside, CA

Responsibilities include:

• Refer to duties listed under Target Pharmacy located at Hayward, CA

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