Customer Service Sales

Jana L. Kelly

Home: 480-***-**** Cell: 480-***-****

**** ***** ****** ******, *****, AZ 85283

abklo5@r.postjobfree.com

Professional Profile

1. Inventory Control and Management... ?10 Key experience...Over 5 years

shipping and receiving experience using UPS World ship and FedEx shipping

systems.

2. Accurate order pulling and fulfillment for over 300 grocery stores

nationwide.

3. 16 years of Customer Service...Product display set up for Merchants

4. Windows XP and Vista proficient

Professional Experience

Fangrabber Inc.

2304 West Campus Dr., Tempe AZ April 2003 - August 2008

Shipping and Receiving Clerk, Order Puller\Processor, Inventory

Maintenance

Achievements:

. Created an inventory control system that included detailed

information regarding the place of the product in the warehouse, item

numbers, product numbers, and cycle counts of all stocked apparel in

the warehouse. By doing this, the amount of time needed to

accomplish the counts was greatly reduced and also made the inventory

more accessible to our sales and management team.

. Solely responsible for pulling product, packing and shipping orders

daily to a nationwide grocery chain.

. Assisted Lead Salesman in creating and setting up displays for

prospective customers\businesses.

Responsibilities:

. Receive all incoming product; verify correct packing slips and

invoices. Once the shipment was verified, disbursed and delivered to

appropriate department.

. Pull and process orders written by Sales personnel for grocery

stores. Once orders were pulled, I was responsible for properly

packing and shipping these orders.

. Adjusted counts in the inventory after orders were pulled

. Process all out-going shipments and run daily reports

. Pick-up product from our vendors as well as deliver completed

orders to our customers.

Process all return merchandise from our customers.

Cigna Health plan of Arizona

1349 W. Chandler Blvd., Chandler, AZ January 1984 - May 1995

Supply Coordinator, Certified Phlebotomist, Medical Assistant

Achievements

Cross-trained in many positions which made me a valued team member

for better patient care.

Greatly reduced the amount of supply request to company warehouse for

"stat" requisitions on needed medical supplies.

Maintained an efficient and accurate Medical Supply Cart\Cardex

supply system.

Provide and maintain an excellence in quality patient care.

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