Customer Service Quality Assurance
Resume:
Ryan R. McFerren
Apple Valley, Ca 92307
*************@*******.***
SUMMARY
Warehouse/Retail Professional with extensive work experience in all areas
of warehouse/backroom operations. Recognized for accuracy in organizational
skills and the ability to take and give direction.
Accurate Order Filling Customer Service
Receiving of Product Quality Assurance
Invoice Processing Inventory Control
Forklift / Narrow Isle Reach
forklift / Order Picker/ Electric
Pallet Jack Certified.
PROFESSIONAL EXPERIENCE
Lowes HIW Apple Valley, Ca
March, 2010- present
Receiving/ Back-room Operator
Responsible for unloading merchandise truck in a timely manner. Responsible
for stocking the product, pulling product from the back room, and offering
sufficient customer service.
MD Builders and Design Placentia, CA
April, 2009- November, 2009
Laborer
Responsible for the loading and unloading of the equipment that will be
used for the days duties. Responsible for finishing job assignments on
time, correctly and according to customers demands.
Cramer Painting Montclair, CA
May, 2008- November, 2008
Apprentice
Responsible for the preparation of the work area, prepping the painting
tools, and the loading and unloading of the materials to be used for the
day. Responsibilities included finishing work in a timely manner,
completing work correctly and following OSHA regulations. Once work was
completed responsibilities included, proper clean-up of work area, tools,
and loading of the equipment.
Wal-Mart Stores INC. Apple Valley, CA
2003-2005
Sales Associate/ Back-room Operator
Responsible for accurate and quality inventory control of all back room
products, as well as moving product from the truck dock to the back room.
Responsible for correct placement of product to the back-room, as well as
accurate placement of product to the sales floor. Communicate with managers
regarding returns, miss picks and recalled items. Maintain inventory
records and completed inventory cycle counts.
. Accurate Multi-Line phone use
. Trained new team members
EDUCATION / TRAINING
. Granite Hills High School- Apple Valley, CA - Diploma
RECOGNITION
Recognized for:
. Employee of the Month
. Attendance
. Quality work in the workplace
. Customer service
Contact this candidate