Administrative Assistant Customer Service

Kelli McPherson

*** ****** ****** * **** Beach, CA 90814 v 562-***-**** v

***************@*****.***

Objective

To obtain a position as Administrative Assistant utilizing my hands on

experience and professional skills for performing efficiently.

Qualities

. Excellent organizational and problem solving abilities.

. Effectively handle multiple priorities and working under pressure.

. Ability to develop/maintain excellent working relationships with

internal/external customers

. Poised and competent with demonstrated ability to easily transcend

cultural differences.

Education

cHARTER COLLEGE (PHARMACY TECHNICIAN) 2010

CPR and First Aid Certified

rEGIONAL OCCUPATIONAL CENTER ( MEDICAL CODING AND BILLING) 2005

Pharmacy Skills

. Outdates

. Dosage Calculation

. TARS

. Prescriptions Label

. Decipher Prescriptions

. Prepare IV Bags

. Drug Inventory

. Restocking Drug Shelves

. Inventory

. Aseptic Technique

. Fill /Refill Prescription

. Batch compounding

. Processing prescription orders

. Process insurance claims

. Universal precaution

. Sterile compounding

. Non-sterile compounding

Professional Experience

1 Gulfstream Aerospace Corporation (administrative assistant)

. Assisted with procurement staff for purchase order documentation,

filing and P.O. Maintenance and distribution of scheduled delivery

delinquency report

. Assisted in basic post-award delivery status activities for the

Buyers

2 Starwood (Call center)

. Assisted customers in scheduling/cancelling reservations for Hotels

and Resorts nationwide

. Provided excellent customer service in answering questions and/or

concerns.

LEWIS METROPOLITAN SCHOOL (SECRETARY)

. General office duties including: typing, filing, answering phones.

. Prepared presentations for various department reports

. Scheduled meeting and travel arrangements

. Updated and maintained personnel files

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