Customer Service Manager
Resume:
Shnale Beatty
Indianapolis, IN 46226
Phone: 317-***-**** (Leave Message)
Email: *******@*****.***
Objective: Seeking a full time and/or part time customer service position
with a professional company that will enable me to utilize and maximize my
customer service skills.
Experience:
Oct 2008- Current Customer Service Associate, Babies R US,
Indianapolis, IN
Routinely assist customers on the sales floor
•
with locating items and purchases.
Process customer’s orders, which provide a
•
computer, print out of the items that the
customer’s request.
Cashier- Provide a quick and friendly check
•
out for customers and offer any additional
products that the company offers.
Assist with customer pick-ups by loading
•
and/or unloading heavy pieces of furniture
June 2005-July 2010 Talent Manager, Public Relations Assistant, Elite
Modeling, Fishers, IN
Managed large groups of professional
•
models.
• Worked with account coordinators and
account managers to fulfill the needs of
sponsors and clients.
Assisted with coordination for fashion shows
•
and set up at venues for photo shoots and
fashion shows.
Aug 2007-May 2008 Key Holder, Assistant Manager, Lids Kids,
Indianapolis, IN
Interacted with customers to provide and
•
process information about products, requests,
and services the company offered.
Managed and supervised other employees
•
when the manager was unavailable.
Opened and closed the store.
•
Cash Handling- Cashiering and counting
•
down drawers during shift changes and after
the store closed. Also, did nightly deposits.
April 2005- Aug 2006 Sorter, Unloader, UPS, Indianapolis, IN
Sorted a plethora of packages off of a
•
conveyer belt into numerical slots by zip
codes
Unloaded packages out of truck trailers and
•
placed them onto a conveyer belt.
Education:
National College, Indianapolis, IN
Information Systems Engineer/Desktop Support
Apr 2010-Currently attending
Ivy Tech Community College, Indianapolis, IN
Aug 2003- May 2004
Skills:
• Communication Skills
• Interpersonal Skills
• Organizational Skills
Customer Service Skills
•
Extensive computer skills (Microsoft Office, Internet, Email)
•
Strong telephone and listening skills
•
Warehouse skills
•
Contact this candidate