Sales Management

Amy L. Randall

**** ******* **** . *******, ******* 32818 . Cell: 407-***-****. Email:

*********@***.**.***

Seeking an office position with increasing responsibility that utilizes my

work experience, business education, and allows me to develop

professionally and make a worthwhile contribution to a respectable

organization.

QUALIFICATIONS SUMMARY

Business professional with over 10 years of office experience. Self-

directed individual comfortable in a

fast-paced and demanding working environment. Exhibits effective

communication skills with all levels

of management. Dependable and reliable with strong leadership skills, work

ethic, and a "get the job done" attitude. Capabilities include:

Project Management Administrative Support B2B Sales

Staff Training & Call Center Supervision Vendor Negotiation

Development

Problem Solving Staffing Marking Activities

Team Building & Payroll Processing Answering Busy Phones

Motivation

PROFESSIONAL EXPERIENCE

Office Administrator

AHS Drywall, Inc., Winter Park, FL

Jan 2009 - Sept 2009

Organized and managed all day-to-day staffing functions including

recruiting new hires, prepared new hire paperwork including 1099 forms and

drug screening, and created job posts. First level of contact for

compensation and recordkeeping inquiries. Processed payroll related

duties via QuickBooks Software upon contract completion. Maintain work

coordination to ensure necessary coverage on jobsites and contract work was

completed on schedule. Performed various administrative tasks assigned such

as ordering materials and equipment to meet business needs.

Account Executive/Order Production Coordinator

Harbor Marketing Group, Orlando, FL

Jan 2008 - Oct 2008

Developed and qualified sales via company research and outbound calls and

cold calling in a B2B sales environment. Identified appropriate product

selection for client's marketing campaign, tradeshow, or business activity

that requires branded goods. Determined advertising requirements and

budgetary limitations, utilizing knowledge of product to be advertised, and

audience characteristics. Ensuring strong client confidence through a

timely follow-up. Built a strong relationship with suppliers, and

displayed strong negotiation skills to maintain a competitive advantage.

Created custom presentations to serve as a visual aid of suggested products

along with a sales quote for client approval. Key Accomplishments:

. Participated in new business development by suggesting strategic

marketing initiatives such as, market segmentation and self promotions

campaigns to increase sales and exceed projected sales goals each

quarter.

. Developed key accounts that have led to profitable and long-term

relationships.

. Maintained sales goals during an economic recession and industry price

increases.

Legal Assistant

Heartland Financial Services, Orlando, FL

Aug 2006 - Oct 2007

Conducted telephone interviews regarding complaints, liens, bank levies,

and judgments. Researched and analyzed a variety of legal issues

pertaining to creditor harassment violations, foreclosure endangerment,

repossession, and consumer protection. Qualified clients for eligibility

for debt relief programs involving settlements, judgment proof workouts,

reverse mortgages, refinancing. Demonstrated a strong competency and

communication skills by providing counseling to consumers experiencing

financial hardships.

Project Coordinator

CFI/Westgate Resorts, Ocoee, FL Jun

2005- Aug 2006

Provided administrative support directly to the Executive Director of

Collections and management team with the development of recovery

initiatives, daily projects, and coordinated all departmental events and

meetings. Record monthly bonus entries and track employee attendance. Cross

trained to support phone agents with making collection calls during peak

times. Other responsibilities included:

Maintained daily calendars and HR liaison to convey discharged

appointments employees

Ordered supplies for recognition Assisted training dept. with new hire

campaigns training

Prepared daily reports for management Coordinated monthly sales campaigns

review

Client Service Representative

CNL Financial Group, Inc., Orlando, FL Oct

2003- Apr 2005

Responded to investor and broker dealer calls seeking assistance regarding

Real Estate Investment Trust (REITs). Resolved escalated investor and

broker dealer issues through research and a prompt follow-through. Conveyed

complex investment information with a calm approach in an ever-changing

work environment. Conducted various administrative activities. Trained new

hires of the usage of CNL's software and product knowledge, and SEC

compliance regulations. Improved service levels by answering incoming calls

diligently and efficiently. Service contact for all internal departments,

custodians, clearing firms, and transfer agencies. Key Accomplishments:

. Recognized for the most "spirit and energy"; led and organized a

departmental activities committee which helped foster teamwork

and boost employee morale.

. "Amy's monitored calls continue to show accuracy and problem

solution skills, adhering to brand and compliance guidelines,

product knowledge, resources and administrative processes."

-Darlene Baker, CNL Client Services Supervisor

EDUCATION

Bachelor of Science in Business Management and Marketing, 2008

University of Phoenix- Orlando, FL

COMPUTER SKILLS

Microsoft Office Suite & Windows SalesLogix CRM Kronos

7/Vista

Adobe Illustrator ACT Contact Manager HRIS

Photoshop Oracle Lotus Notes

QuickBooks CentreVu Supervisor IEX TotalView

Contact this candidate