Customer Service Manager

***** ******* ***** . ********, ** *****

Phone 951-***-**** . Email: ***********@*****.***

Amanda Selva

Objective:

To attain a long-term position in any field that fits my skills set.

Education:

Kaplan College Riverside, CA 2009

Medical Coding/Billing Diploma

Perris Lake High School Perris, CA 2006

Diploma

Office Occupations Program Murrieta, CA 2005

Certificate

Skills:

* Customer Service

* Answer Multiple Phone Lines

* Microsoft Word/Excel

* Appointment Scheduling,

* Key Holder

* A/R, A/P, Collect Payments

* Inventory

* Supervising Employees

* Type 40 wpm

* Filling

* Cleaning

Qualifications:

Possess substantial experience and outstanding skills in customer service

with three years in management. Accustomed to working in fast paced

environments with the ability to think quickly and successfully handle

difficult clients. Ability to work well with others, in both supervisory

and support staff roles. Willing to relocate and travel.

Experience:

Inland Valley Driving School Temecula, CA 12/09 - Present (01/07-

04/08)

Office Manager:

Supervise 4-7 Employees, Manage Customer Service, Multiple Phone Lines,

Data Entry, Scheduling, A/R, A/P, and Collections. Maintain quality control

of office files and facility.

Advanced Orthopedic Surgery Center Temecula, CA 09/09-11/26/09

Orthopedic Claims Specialist (On Call)

Billing, Insurance verification for patient Eligibilities, Posting of

Payments, Monitor Aging Reports, Answer phones, Scheduling.

Avenue Temecula, CA 04/08-08/09

Assistant Manager:

Customer Service, Phones, A/R, A/P, Monitoring Associates, Inventory, Floor

sets

Motherhood Maternity Temecula, CA 12/05-02/07

Sales Associate:

Cashier, Shipment, Inventory, Key Holder, A/R, A/P, Customer Service

Awards, Certificates, Certification:

High Honors, CPR Certified, National Certified Insurance & Coding

Specialists

Contact this candidate