Human Resources Manager

Terri Sippio

***** ********* *** **** *** Antonio, TX 78213 • 504-***-****

*********@*****.***

*****.*.******@********.***

A challenging and rewarding career in Human Resources.

CAREER SUMMARY

• Sound decision making skills. • Proven ability to work as a team player.

• Verbal & written communications. • Hard working, able to multi-task effectively.

• Outstanding training and leadership skills.

PROFESSIONAL EXPERIENCE

JPMorgan Chase, Baton Rouge, LA/San Antonio, TX 2007 – Present

Risk Ops Analyst 11

• Assisted in analyzing all garnishment notices and judgments based on specific court orders

including state and IRS levies, garnishments, restraining orders, and other legal documents.

• Initiated payments after receipt of judgments and stops garnishment upon notice of release from

appropriate agency, resulting in retaining long standing business relationships.

• Executed holds on accounts in ordered to prevent money from leaving bank, reducing risks.

• Remitted funds in a timely manner by debiting accounts and cutting checks to court/agencies in

accordance with valid court orders, reducing liability.

• Trained new employees on legal documents, systems and policy and procedures, resulting in

increased productivity and knowledge.

• Researched and resolved customer inquiries, increasing customer satisfaction.

• Designated by manager to provide back up supervisory assistance based on overall knowledge of

the department and procedures. .

ICF International/ The Road Home, NO, LA 2006 – 2007

Housing Specialist

• Assisted families with completing their application, decreasing wait time.

• Entered, edited, and revised data on computer systems, ensuring accurate customer and account

information.

• Prepares, indexes, and scans documents into imaging system for verification.

• Schedule families to meet with their advisors.

• Serves as clerical assistant, which may include assisting with filing, faxing, sorting, copying, and

distributing information.

• Maintain an adequate supply of materials for staff and families.

• Produce reports from database as directed.

Remedy Staffing/Capital One, NO, LA 2005 – 2006

Domestic Wire Clerk

• Inputted wire instructions called in by Wire Transfer customers, departments, and banking offices.

• Apply incoming wire credits to proper accounts as received on the automated wire transfer system.

• Input wires instructions received as documents wires.

• Notify customers, banking offices & departments of incoming wires.

• Handle customer inquiries

• Perform clerical duties as needed for the department to reach its performance goals.

MCLNO/Charity Hospital, NO, LA 2004 – 2005

Administrative Coordinator 2

• Maintain department’s records system, including filing, retrieving documents and

researching.

• Receives and screens visitors and telephone calls requiring the use of judgment and the

interpretation of policies, rules, procedures and ordinances.

• Protect the security of medical records to ensure that confidentiality is maintained.

• Released information to persons and agencies according to regulations.

• Assembled and analyzed health information.

• Data Entry

• Filing in terminal digit order

EDUCATION

University of Phoenix, Baton Rouge, LA

MBA, concentration in Human Resource Management (2008)

Herzing Universitye, New Orleans, LA (2007)

BA in Business Administration, concentration in Business Management

References

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