Customer Service Quality Assurance

Location:

Posted:

September 29, 2010

Christopher J. Brown

Email: ********************@*****.*** Phone: 225-***-****

PROFESSIONAL SUMMARY

To secure the position as a Warehouse Picker and Packer with J&A.

SPECIAL SKILLS

Inventory Control Presentations

Inventory Management Quality Assurance

Leadership Public Speaking

SKILLS SUMMARY

Three years driving for FedEx with no accidents or tickets.

Familiar with working inside of a warehouse and operating heavy machinery.

Comfortable in exercising leadership skills and supervising other on the job.

Possess over 4 years experience in warehouse work.

PROFESSIONAL EXPERIENCE

2006-2010 FedEx, Baton Rouge, LA.

• Trained new hires on day to day operations and company policy.

• Drove and delivered packages on a route daily.

• Very efficient and effective driver with a weekly productivity rate of 90% or above.

• Received awards for an accident free career.

• Verified labels to ensure correct shipping of packages.

• Loaded and unloaded inventory onto trucks.

2005-2006 UPS, Baker, La.

• Loaded and unloaded packages onto and off trucks.

• Assisted in delivery of packages on daily routes.

• Provided customers with superior customer service.

• Verified labels to ensure correct shipping and delivery of packages.

EDUCATION

Completed 116 credits toward Bachelor of Science in Accounting.

Southern University, Baton Rouge, LA.

Expected graduation May 2011.

COLLEGE ORGANIZATIONS

• Student Government Association

• National Marketing Club

• College & Young Adult Ministry