Customer Service Sales
Resume:
Elizabeth Jasinski
*** * **********, ***********, ** 47408
********@*******.***
OBJECTIVE
Seeking a career where I can use my enthusiastic communication skills,
interpersonal intelligence, need for organization and interest in people to
maintain relationships and evaluate potential candidates
EDUCATION
Indiana University, Bloomington, IN
May 2010
Bachelor of Arts
Major: Psychology
Business certificate (Kelley School of Business)
GPA: 3.0/4.0
RELATED EXPERIENCE
Com-Control Inc., South Bend, IN
Summer 2009
Client Administrative Internship
. Communicated and assisted customers with questions and/or concerns and
developed customer service skills by corresponding through phone and
. Managed many tasks from multiple people and completed them in a timely
manner on a regular basis while gaining experience in assisting a
diverse group of people
. Determined what step to take next in assigned projects independently
and learned how to think on my feet
. Organized and collected data for the preparation of reports for over
30 clients to properly inform and update them every week
. Analyzed numbers and adjusted spreadsheets of hours worked, billed
amounts and money received to improve the recording process with Excel
and Access
Hobby Lobby, South Bend, Bloomington, IN
Summer 2008-Spring 2009
Sales Associate
. Demonstrated excellent customer service skills by directing customers
according to their needs with a helpful and positive attitude.
. Displayed the ability to pay attention to detail by reorganizing the
store and by designing and perfecting product layouts
. Developed interpersonal skills by working with all levels of employees
and accommodating customers
. Maintained great communication skills by assisting and catering to
customers during holidays in a demanding and multi-task environment
Hollister Company, South Bend, IN
Summer 2005-Fall 2006
Sales Associate
. Trained new employees and worked together to accomplish many tasks
such as putting together items on the sales floor and managing many
customers while operating the cash register
. Recommended items to customers and offered advice with enthusiasm and
established a need to help people individually with any concerns that
they have
. Greeted customers and perfected communication skills by assisting
multiple customers at a time and always initiating conversation with
every customer
LEADERSHIP EXPERIENCE
Delta Zeta Sorority
January 2007-Present
Member
. Prepared and organized events as Courtesy Chair to appreciate Delta
Zeta staff and corresponded to many contributors
. Helped to coordinate and raise money for annual philanthropy and
supervised the event
National Society of Collegiate Scholars
Fall 2006-Present
Member
. Maintained GPA of 3.0 or above
. Communicated with many different kinds of people by attending events
and improving leadership skills
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