Karina Mercado
***** ** * **. ****** Apt *** Miami, FL. 33172
Cell Phone: 786-***-**** . Email: ********@****.***
Qualifications I have ten years experience as an administrative assistant
within the records management, freight forwarding and
hazmat industry. I have worked Microsoft applications:
Word, Excel, Outlook as well as QuickBooks, Total Recall
and Act. I excel in accounts receivable and customer
service etiquette. Type 40 WPM and I'm fluent in English &
Spanish.
Goal / Objective To be a part of a successful company & achieve a shared
vision of success and growth within the company.
Professional
Experience 8/2007-9/2010 Air Sea
Containers, Inc. Miami, FL
Sales / Office Manager
? Enter all orders received via email, phone or walk-in
? Manage office of four employees
? Keep all office documentation updated
? Assist owner of company
? Some accounting
6/2006-7/2007
Thyssenkrupp Elevator Miami, FL
Contracts Department
? Record keeper of all Puerto Rico, Miami & Tampa contracts
? Schedule any maintenance on elevators
? Open new contracts for new buildings
8/2003-6/2006
International Data Depository Miami, FL
Administrative & Archive/Records
Director Assistant
? Assist Archive Director in orders operations
? Assist all incoming calls from customers
? Occasionally dispatch drivers in the morning with each
order and receive the drivers & records in the afternoon
? Assist company C.F.O in sales and outreach of customers
? Assist Administrative manager with
office duties such as collections, filing, heavy data entry
5/2000-7/2003 Mayfak Int'l Freight Forwarder
Miami, Fl.
Administrative Assistant & Export Clerk
? Route calls within the office as well
as assist clients with concerns
? Coordinate shipments on a timely basis
? Bill customers and send out invoice for pending payment
? Track air & ocean shipments
Education 2000 South Florida International Academy
Miami, Fl. ? High School Diploma
References Upon Request