Mark D'Amore
Ladera Ranch, California 92694
Email: ****.******@***.***
Home 949-***-**** Cell 949-***-****
Knowledgeable in the following:
MacOSX, Microsoft office, Windows7, WindowsVISTA, WindowsXP Professional,
Windows2000 Server and Professional, Active Directory, Exchange2000,
Windows NT 3.51/4.0 Server and Workstation, Citrix Winframe 1.7 Server,
Novell NetWare 3.12 Server, Windows98, Windows95, Windows 3.11 Workstation,
Intel, 3-Com, Retix, Rad, NEC and Fujitsu data com certified. Also trained
in the following data communications equipment: Network analyzers (Spider
and Sniffer), multiplexers, modems, bridges, routers, switches, hubs, cable
modems, csu/dsu, bert testers, protocol analyzers and fiber optics.
Communication protocols used: TCP/IP, IPX/SPX.
Microsoft MCSE and Novell NetWare MCNE certified.
Have own tools.
WORK EXPERIENCE:
C.C.S. (Christian Computer Service), Ladera Ranch, CA December 2008 -
Present
Owner/CEO
Installation, setup, service and repair of computer systems including
desktops, laptops
and netbooks.
Hardware and software installation, upgrading, replacement, removal and
repair.
Printers and other external peripheral installation.
Internet connectivity and local area home network installation sharing and
security.
Virus removal and protection.
Complete system builds.
Saddleback Church, Lake Forest, CA December 2008 -
Present
Volunteer
Assist Small Groups Team with various office tasks to include:
Microsoft office tasks using Word and Excel.
Assist with set up and tear down at church conferences and events.
Converting audio files from CD to mp3 format and upload to web site for
podcast
using Adobe Audition.
Community leader for the Couples Small Group Ministry.
Small group host.
Assist Teams at church conferences and events. This often includes workshop
and
equipment set up and assisting guest speakers with technical, audio and
video needs.
ReelTime Sight and Sound, San Juan Capistrano, CA January 2008 - October
2008 (Laid off)
Home Theater Repair Tech
Installation and repair of Home Theater systems 5.1 to 7.1
Equipment set-up, interconnect, testing, level tuning and programming to
complete
installation, customer training and repair.
Audio Video Design, Mission Viejo, CA September 2006 - August 2007
Home Theater Installer / Tech Level 3
Installation of large scale Home Theater systems 5.1 to 7.1 with
multi/zone2 and 3 audio/video distribution.
Including: Crestron, Adagio, Escient Fireball, D-Box chairs and
Kaleidescape systems and various other systems as requested.
Structured wiring cans.
Pre-wire, installation, trim, equipment setup, interconnect, testing,
level tuning and programming to complete installation and customer
training.
Executive Audio Video, Stanton, CA September 2002 -
September 2006
Senior Home Theater Installer
Installation of Home Theater systems 5.1 to 7.1, Dolby digital and DTS
multi channel systems.
Multi zone and multiple room audio/video distribution.
HDTV satellite and cable setup.
Pre-wire, installation, trim, equipment setup, interconnect, testing,
level tuning and programming to complete installation and customer
training.
AAA Service & Electric, San Clemente, CA July 2001 - January 2002
(Laid off)
Home Theater Installer
Installation of Home Theater systems, multi zone audio/video
distribution systems DSC/
Panasonic analog/digital phone systems plus DSC 832 and Ademco alarm
systems.
Installation of DirecTV and Dish Network HDTV satellite systems.
SiteLite, Inc., Rancho Santa Margarita, CA February 2000 - July 2001
(Contract)
Senior Network Analyst
Installation and support of internal LAN servers, remote access servers,
RAS and VPN connectivity.
Modem pool systems and complete end user setup and support.
Windows2000 server and professional.
Active directory management.
Exchange2000.
DNS, WINS and DHCP administration.
Helped in the relocation of the facility from Newport Beach to Rancho
Santa Margarita including all of the software, hardware and user
migration to the new file servers.
Cox Communications, Rancho Santa Margarita, CA June 1999 - September 1999
(Contract)
Systems Support Analyst
Responsible for maintaining WindowsNT servers, hardware and software
backups and restores.
User domain account creation.
Management and security plus Microsoft Exchange administration.
Responsible for all of the audio/video presentation needs of the
company's conference and demo rooms including video conferencing.
Installation, setup and support of the company's printing, copying and
faxing needs using Xerox DC-230 Document Centers.
Helped in the relocation of the facility from San Juan Capistrano to
Rancho Santa Margarita including the software and user migration to the
new file servers.
AST Computer, Inc., Irvine, CA January 1992 - March 1999 (Laid off)
Senior Network Analyst
Installation, setup, support, upgrades and repair of WindowsNT 3.51/4.0
file servers.
Citrix Winframe 1.7 remote access servers using DIGI multi port remote
access cards and multiple external 3.6 kbs analog modem banks and ISDN
modems.
WindowsNT RAS servers plus Novell NetWare 3.12 file servers.
Scsi ultra wide, raid 5, hot swap and hot spare disk drive arrays.
Backup systems using BackupExec with HP 8000 4mm DAT tape drives and DLT
7000 tape drives.
Responsible for the AST.IRV domain controllers, domain administration,
trust relationships and the DHCP and the WINS servers.
cc:Mail Administrator for the corporate office including SMTP Internet
mail.
Setup Cisco works IP network monitoring system for LAN and server
monitoring.
Helped in a major data center relocation in which all data
communications and file servers were moved from one building to another.
Assisted in removing a fiber optic FDDI backbone and installing a new 10-
base-T backbone.