Customer Service Representative

Location:

Posted:

September 29, 2010

K AZ TAYLOR

Willingboro, NJ 08046

*********@*****.***

C areer Objective

Obtain a position providing superior customer service skills as well as utilizing my talent to

paying attention to detail.

E xperience

J a nd J Staffing, B urlington, NJ

Security Guard,Data Ent ry, 2009- current

I nspect Trailer loads for correct documentation, direct clients to proper staging areas,

record all data of i tems being received as well as being shipped, survey activity using 24

cameras, Input billing data into main frame.

F ederal Express, South Brunswick, NJ

Customer Service Representative, 2006-2009

I nputed customer data via phone calls, Email, and fax to a centralized data-base.

P rocessed customer requests in both shipping and receiving. Produced and filed reports.

B ank of America, C ranford, NJ

Customer Service Representative, 2002-2006

Documented all phone calls, rounded existing accounts. Remarketed produced, renewed

Home and Auto Insurance products in compliance with the State of NJ. Consistenly

exceeded quarterly and annual sell goals as well as i ncreased retention.

E ducation

Strayer University, Willingboro, NJ

*Cur rently enrolled pursuing a Bachelors Degree in Business Administration

Bethune-Cookman College, Daytona Beach FL

*Associates degree

Systems Knowledge

Windows Vista/XP, MS office 2007,Java Script, Power point, Excell,Sagitta,T.A.M