Engineer Manager
Resume:
Tim Lawler
**** **** ****** **** ***, Midland, TX 79706
Mobile Phone: 432-***-****
E-mail: *********@**********.***
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OBJECTIVE
I am a one man IT shop, have served at several companies in that capacity
where I support everything technology related. I design networks, I manage
firewalls and routers, I do mass workstation deployment and
standardization, I build and manage email systems from Microsoft Exchange,
Lotus Notes and POP mail servers. I negotiate contracts with local
providers for telephone, copiers and cell phone provision. I have setup
WANs, LANs and VPN networks to allow connectivity across the Internet. I
develop and deploy internet / intranet sites for easy user access. I have
also managed large scale help desks that support as many as 500 users.
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WORK EXPERIENCE
IT Support Specialist
December 2008 - August 2010
Endura Products Corp Midland, TX
Chemicals/Petro-Chemicals
In charge of Exchange Email, end user support, database management, network
security, site security, Blackberry configuration, telecom, daily
operations user creation, application support, user training.
One man IT shop supporting 90 employees in the petro chemical field service
arena. Endura provides chemical treating for well and pipe services in the
gas and oil industry, her sister company which I also supported mixes
chemicals for treatment processes and sells to not only Endura but
competing companies.
Analytical, commincator, tenatious work attitude.,
Desktop Support Analyst
February 2005 - December 2008
Flint Hills Resources, L.P. Odessa, TX
Chemicals/Petro-Chemicals
End user support of over 500 users in a plant in Odessa, my job included
diagnosis of problems application and network related, server support,
email client configuration, network troubleshooting. Inventory control and
asset management.
I worked with a central help desk to manage and resolve problems with
applications updates and end user configuration. Because we serviced a
large campus there were many different mediums from wireless, copper to
fiber and I was responsible for maintaining and correcting network outages.
Communication Skills, Analytical Skills, Customer Care,
IT Support Specialist
October 2004 - February 2006
Arthur J. Gallagher & Co. Midland, TX
Insurance
I served as the IT coordinator in charge of Sarbanes Oxley remediation and
compliance, end user support, inventory management, email support,
Blackberry configuration and deployment, end user training, database
management. WAN and LAN configuration
I supported Lotus Notes 6.5, Microsoft Access, SQL and user connectivity to
databases. I also provided hands on training. Network administration as
well as copier / printer support.
Database Management/Marketing, Analytical/Research Skills, Analytical
Writing,
Desktop Support Analyst
January 2002 - September 2004
Beck Group Dallas, TX
Construction - Industrial Facilities and Infrastructure
I workded on a help desk supporting project engineers and remote access job
sites. Lotus Notes, Microsoft Office, Windows 2000 server.
I assisted in the development and deployment of an online help desk that
allowed users to enter incidents and track resolution process. I also
supported hardware, smart phones and many laptop users.
Analytical Skills, Computer Hardware Troubleshooting, Network
Troubleshooting,
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EDUCATION
Some College Coursework Completed, General Studies,
8 1977 - 5 1981
Liberty University Lynchburg, VA
I studied Psychology, Sociology and general education for Bachelor of
Science degree. Completed 64 hours.
High School or equivalent, General Studies,
8 1975 - 5 1977
Lynchburg Christian Accademy Lynchburg, VA
High School
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CERTIFICATION
CompTIA A+
11 1998
Self Study
Completed A+ certification
Novell Certified Engineer
6 1995
Productivity Point
Dallas Texas
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SKILLS
Analytical/Research Exper
Skills t
Analytical Writing Exper
t
Communication Skills Exper
t
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REFERENCES
Darrow Cowart
President/Owner Asil Home Improvements Inc
******.*@**************.***
Personal
Joe Dutton
Land Development Manager
*************@***.***
Personal
Ken Webster email at: *******@*******.***
Senior Systems Engineer
Personal
Joe Farley email at: ********@*********.***
Personal
Nick Walker
IT Manager Lube Inc
Personal
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