Health Insurance Data Entry

Amber M. Boyd

***** *** **. *. #****

St. Petersburg, Fl 33716

Cell: 407-***-****

Email: abkl6o@r.postjobfree.com

Objective

To utilize my analytical skills to ensure that specific tasks are completed

accurately and efficiently.

Education

Bachelor of Arts in Psychology

2005

University of Central Florida Orlando, FL

President's List and Dean's List

Cumulative GPA: 3.74 / 4.0 Psychology GPA: 3.77/4.0

Associates

Degree

2001

Valencia Community College Orlando, FL

Phi Theta Kappa International Honor Society

President's List and Dean's List

Cumulative GPA: 3.70 / 4.0

Experience

Tek Systems, Inc. Bloomington, Il December 2008 -

December 2009

Operations Support Specialist for State Farm

- Revise and edit letters to Policy Holders

- Proofread and ensure accuracy of letters

- Disperse letters to the zones in a timely manner

- Enter service calls

- Answer questions and assisted individuals regarding Letterwriting

- Present letterwriting to a large group

- Train new employee extensively on letterwriting and entering

service calls

Kobe Japanese Steakhouse Altamonte Springs, FL March

2007 - April 2008

Payroll Administrator

- Balance and transmit payroll using ADP software for over

500 employees

- Database cleanup and maintenance of employee records

- Monitor and update spreadsheets for 401K, health insurance and

child support

- Design and run reports to ensure accuracy of data

- Maintain liens and garnishments

- Prepare and disburse live checks and W2 forms

- Ensure that proper payroll adjustments are made when

necessary

Children's Home Society of Florida, Inc. Orlando, FL October

2004 - March 2007

Billing Analyst

- Obtain and analyze revenue information in Microsoft Excel

- Balance Medicaid revenue information with the general ledger

- Run reports in Solomon to balance with billing and State systems

- Transmit Medicaid claims electronically daily

- Analyze error reports generated

- Download Explanation of Benefits weekly

- Prepare invoices and payment applications

- Download and post Medicaid payments weekly

- Monitor the ACTTnow database to ensure claims are being accepted by

Medicaid

- Testing of state database conversion from Cache to Java

- Served on the Finance Communication and Improvement Committee

- Served on the Main Forms Work Group Committee

Collection Bureau of Orlando, Inc. Orlando, FL August

2001 - October 2004

Data Entry Specialist

- Enter daily account data from various clients into an IBM AS400

system

- Operate, supervise, and train new employees on the SmartDial

automated dialer system

- Receptionist duties, including operating 8 phone lines.

Volunteer Work

Sterling Park Elementary Casselberry, FL

1997; 2000 - 2002

- Volunteer sporadically, assisting students in reading and

mathematics

- Co-Spanish Teacher for a class of 30 elementary students for a

semester

- Prepare arts and crafts.

System Knowledge

- ADP Database

- AR4HIPPA

- OneFamily Database

- Mevsnet

- RemitData

- Solomon Database

- ACTTnow

- AS400

- SmartDial

- Microsoft Excel

- Microsoft Word

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Access

References available upon request

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