Customer Service Administrative Assistant

Christy D. James Ph: 951-***-****

***** ********* **.

Moreno Valley, CA 92553

OBJECTIVE

Seeking a position where I can interact with people on many different

levels and utilize my skills, training, dedication and hard work to become

a member of a successful team.

WORK EXPERIENCE

Anderson SCN Services/Source Interlink Ontario, CA 7/1998

- Present

Administrative assistant

I am responsible for ordering rack fixtures for new store sets and

remodels. I am also responsible for ordering promotional displays for our

retail chains weekly. Other duties include, surveying stores to make sure

they are merchandised correctly, and assisting the vice president with

multiple projects.

Other duties included in the field projects which consist of merchandising

magazines, installing rack fixtures, completing store surveys, and dealing

with store managers in regards to product and delivery situations.

Accounts Receivables

I am responsible for account research using an AS400/MP1400 computer

system. I run weekly reports, such as CARR (Claims & A/R Reports), Aged

Trail Balance, Credit Memos and Statements. Other tasks include account

reconciliation for overall past due items, spreadsheets, adjustments,

payment application; by applying checks and cash received to the correct

accounts, customer assistance and data entry. I'm also responsible for

customer contact in regards to payment schedules. I was responsible for the

collections of all customers located in and around Las Vegas, NV and parts

of Modesto, CA. I assisted in the preparation of the daily bank deposits.

SCN/Anderson News Ontario, CA 9/1991

- 7/1998

Distribution Clerk

My duties included, performing clerical duties, general office duties and

customer service support in the distribution of books and magazines to

retailers, I maintained inventory and distribution data in a computerized

system (MJ System). I also interacted with different publisher's

representatives regarding any changes in distribution. I created invoices

and managed receiving and I corresponded with customers (retailers) to help

resolve any problems.

California Federal Bank Los Angeles, CA 4/1990

- 7/1991

Customer Service Representative

I performed a full range of bank teller duties, which included but was not

limited to, processing deposits and withdrawals, payroll processing,

assisting with new accounts and processing statements.

EDUCATION

Kaplan University

still attending

Major: Criminal Justice

Los Angeles City College Los Angeles, CA Graduated

1/1994

Associates of Science Degree

Major: Administration of Justice

SKILLS

. MS Windows

. MS Word

. MS Excel

. Copier / Fax / Scanner

. Multi-Line Phones

. MJ System

. AS 400

. MP1400

. Magellan (SPY)

. Alpha/Numeric Filing

. Customer Assistance

. 10 Key - Touch

. Lotus Notes; Outlook

. 10-Key 11164 KPH

. 35 WPM

REFERENCES

Available upon request

Contact this candidate