Customer Service Sales
Resume:
Marco Ciarcia
*********@*****.***
Home: Cell:
Clinton,CT 06413
Qualifications
Bilingual, I have a strong personality with solid leadership, teamwork and project
management capabilities. I have experience with high volume customer service. Working
in Europe with tourists from all across the globe I have gained a greater knowledge with
world foods & wine. Fluent in English and Italian. I am also familiar with surface mount
components, machinery and have some soldering experience.
Employment History
Enhanced Manufacturing Solutions
•06/2009 to currently employed
•Branford, CT
•Machine Operator
•Supervisor Cornell Dolana 203-***-**** EXT-2
•Work Performed: Run surface mount machine, shipping & receiving, first article
inspection, quality control and manufacturing.
Fox Woods Resort and Casino
•Start Date: 11/2007 End Date: 5/2008
•City: Ledyard, CT
•Job Title: Bus marketing associate
•Supervisor: Dan Goblet 860-***-****
•Work Performed: Presenting a speech for incoming customers, distribution and
recording of thousands of dollars in coupons as well as world class customer
service on the telephone as well as in person.
PEOPLES BANK
•From: 01 / 2007To: 04 / 2007
•City: OLDSAYBROOK, CT
•Job Title: C.S.A.
•Supervisor: John Foster. 860-***-****
•Work Performed: I worked on the front line of sales and customer service at Peoples
United Local bank. Sales and 100% customer satisfaction were my goals.
SIMPLY TRAVEL
•2006-2007
•Sicily, Italy
•Job Title: Resort Representative.
•Work performed: Exceptional personalized service to Villa guests was my duty. I
would act as the guest’s personal coordinator throughout their stay. Displaying
great tact, diplomacy and hospitality during all guest interactions.
THOMPSON Co.
•2005-2006
•Sicily, Italy
•Job Title: Resort Sales Associate
•Work Performed: Contacting tour, travel and corporate/association groups to obtain
pertinent information regarding upcoming tours, greeting established and new
travel or tour groups to welcome them to the Island while explaining available
services and also assisting with on-site and off site promotional sales functions.
Employment History
Continued
SALS DRIVING SCHOOL
•From Date:05 / 2005 To: currently employed
•Address: City: GUILFORD,CT
•Job Title: Driving School Instructor
•Supervisor: Sal Ciarcia 203-***-****
•Work Performed: My duties were to instruct non licensed students to operate motor
vehicles.
VITAMIN WORLD
•From : 05 / 2003 To: 05 / 2005
•City: WESTBROOK,CT
•Job Title: 2nd Shift Supervisor
•Supervisor: Steve Pelequin. 860-***-****
•Work Performed: Opening and closing of store, customer service, in-depth
knowledge of product for the safety of customers, sales and floor planning.
Education
Morgan High school Diploma
ANY GAPS IN EMPLOYMENT ARE DUE TO SHOOL OR WORKING OVER SEAS.
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