Customer Service Assistant

Colin Treem

** ********** ****** **********, ** *3103 . c: 802-***-**** . e:

************@*****.***

Experience

**** - ******* ******* ***** *********** Living . Manchester, NH Personal

Care Attendant

Responsible for assisting with general needs, home projects and emergency

medical situations.

2010 - present United Health Group . Hooksett, NH Customer Service

Professional

Responsible for assisting members with their member benefits claims and

group services claims.

. Provide top customer service to all members needs via telephone and email

2001 - present White River Budokan . White River Junction, VT Assistant

Martial Arts Instructor

Responsible for conveying the Martial Art to all ages and levels.

. Teach children and adults traditional Martial Arts to reach their

personal goals toward complete efficiency.

2009 - 2010 Leddy Group, Inc. (Timken Aerospace and Defense) . Lebanon, NH

Assistant Account Representative

Responsible for performing product release through various computer

programs.

. Compiled reports and overall data entry

2007 - 2008 CCBA Health Club . Lebanon, NH Fitness Advisor

Responsible for assisting new members in the direction of their goals.

. Managed responsibilities including registering health club members,

researching and organizing information and

maintaining top customer service with all members.

2006 - 2008 Cioffredi and Associates Physical Therapy . Lebanon, NH

Rehabilitation Aide

Assisted Licensed Physical/Occupational Therapist with patient care,

therapeutic exercise, therapeutic

modalities, development of home exercise programs, scheduling and ordering

of orthopedic supplies.

. Performed POPES (Post Offer Pre-Employment Screenings) for several

companies, also assisted Occupational

Health department with development of POPES testing

. Assisted with in-house orthotics

. Developed and implemented a personal training program

2004 - 2006 Norwich University . Northfield, VT Student Athletic Trainer

Responsible for providing sports medicine assistance at games and

tournaments, designed and implemented ACL

rehabilitation program.

. Times Argus holiday tournament, ECAC tournament, and NCAA Quarter Finals

tournament.

. Proficient in the prescription and application of modalities including:

electrical muscle stimulation, therapeutic

ultrasound, cryo and thermotherapy, and hydrotherapy

. Completed Varsity Football Preseason Camp

. Completed seasons with: Wrestling, Men's Lacrosse, Men's and Women's

Soccer and Men's and Women's Rugby

Strength and Conditioning Internship

. Assisted at Norwich University with program design and application for

all varsity sports, worked individually with

athletes on rehabilitation exercises as well as strength training programs,

during which I utilized plyometric training,

explosive-power exercises and Olympic Lifts.

Norwich University Rehabilitation Clinic

. Assisted with non-athlete referrals from Norwich University Health

center. Utilized proprioceptive neuromuscular

facilitation exercise, resistance training, plyometrics and functional

activities.

2004 Hartford High School . Hartford, VT Assistant Offensive Line Coach

Assistant Offensive Line Coach, summer football camp.

. Advised proper stretching and warm up exercises, drills and techniques

for the team

Education

2001 - 2006

Bachelor Degree . Norwich University . Northfield, VT Sports

Medicine/Athletic Training

2006 - present

Certified in First Aid . American Heart Association

1985 - present

White River Budokan . White River Junction, VT Martial Artist, registered

Black Belt teacher in Okinawan Karate-Do

Academic Projects

2006

Norwich University . Northfield, VT

Senior Thesis: A Comparison of the Effects of Corticosteroid Injections and

Surgery for Patients with

Carpal Tunnel Syndrome

. Presented to faculty and students on the topic of Delayed Onset Muscle

Soreness.

Volunteer Work/Committees

2005 Special Olympics . Norwich University . Northfield, VT Volunteer

Medical Staff

2005 - 2006 Norwich University Sports Medicine Society . Norwich University

. Northfield, VT President

2005 - 2006 Norwich Alcohol Awareness Program . Norwich University .

Northfield, VT Student Assistant

2005 Habitat for Humanity . Norwich University . Northfield, VT Volunteer

Contact this candidate