Customer Service Computer

Location:

Posted:

September 30, 2010

Matthew Glenn

*********@*******.***

Carrollton, GA. 30116

GOAL: Communications Technician Position

PROFESSIONAL SKILLS

Experience in the Computer Information Systems Division of West Georgia

Technical College has allowed me to develop the following skills:

. Computer programming skills through taking courses such as Programming

and Logic, Visual Basic, Java, and literally writing computer

programs.

. Hardware/Software installation skills through taking courses such as

PC Maintenance and Installation and literally trouble shooting PC

problems.

. Networking skills through taking courses such as Network + Guide to

Networks and Implementing Microsoft Windows Server 2008, configuring

DNS, and using the Command Prompt to trouble shoot networking

problems.

. Designing websites skills by taking a course such as Website Design

Tools where HTML coding was emphasized and creating web pages and

websites

. Written Communication skills through taking courses such as Rhetoric

and Composition and Office Procedures and writing essays and business

letters.

Developed good customer service skills through working at department

stores such as Macy's and shipping companies such as UPS while attending

West Georgia Technical College.

EDUCATION

AAS Degree in computer support at West Georgia Technical College,

Carrollton, Georgia.

PROFESSIONAL ORGANIZATIONS

Computer Technology Industry Association

REFERENCES

Reference: furnished on request.