Customer Service Insurance
Resume:
Elizabeth Hernández-Martinez
Murrieta, CA 92562
*.*******@*****.***
Objective:
I would like to use the skills I have acquired throughout my work experience and use them to
grow with a company so that I may grow and become a valuable asset to my employer.
Employment History:
For Eyes Vision Plan, Inc.
Torrance, CA
May, 1993 – September, 2008
Optometric Assistant
Location Closed
Dr. Richard A. Brutti, O.D.
Optometrist
While employed, I provided excellent customer service, making sure our customers walked away
informed and satisfied. I trained customers on how to care and insert their contact lenses. I
placed contact lens orders, vision insurance verification, claim submission, posting and
adjustment of insurance. I handled heavy phone calls, patient scheduling and filling, inventory of
supplies and ordered supplies as well as optical dispensing.
Education:
SCROC
Torrance, CA
Certified Medical Terminology/Billing
September, 2004 – February, 2005
June, 2005 – November, 2005
Certification:
American Academy of Professional Coders
Torrance, CA
Certified Procedure Coder
December, 2005 - Current
Reference:
Peter Ramos
George Gonzalez
Aurora Zapata
Skills:
Throughout my work experience I have gained a variety of skills in which I have the ability to
manage a wide variety of office equipment, provide excellent customer service, basic accounting
and billing. The programs that have used and have the ability to apply are Microsoft office in
which I have an 80% of knowledge and Officemate with a 90%. I am fluent in both English and
Spanish.
Contact this candidate