Sales Sql Server

TRACY CAMPBELL

***** ********, ***. **** *********: 586-***-****

Warren, Michigan 48092 Email: ***************@*****.***

OBJECTIVE

Database administration and software application specialist.

EDUCATION

Information Technology Specialist, Present

New Horizons Computer Learning Center, Troy, Michigan

Program includes completion of the following: MCP (Microsoft

Certified Professional);

MCTS - SQL Server 2008, Implementation & Maintenance; MCTS - SQL Server

2008, Business Intelligence and Maintenance

Bachelor of Business Administration (Marketing/Management), May 2005

DAVENPORT UNIVERSITY, Warren, Michigan

Computer Applications Specialist Diploma, November 2000

DORSEY BUSINESS SCHOOL, Madison Heights, Michigan

KNOWLEDGE, SKILLS, ABILITIES

Database Asian Pacific American Performance Measurement

Maintenance Coalition (APAC) Plan

Internal Client Software Applications Trainer IT Support Desk

Support

Project Word, Excel, PowerPoint, SQL Outlook, Access, Lotus

Coordination Server Notes

eTime, Time Actuate System, Clarify Report Preparation,

Control Analysis

WORK HISTORY

Kelly Services, Inc., Headquarters, Troy, Michigan: 2006 to 2008

Applications Analyst I, Process, Metrics and Reporting (contract

assignment)

Gathered statistical data from various reporting sources and

generated daily charts/reports using Crystal Reports to create

Performance Measure Plans (PMP). Created PowerPoint presentations that

provided in-depth information regarding IT Support Desk call performance

and open incident reports. Audited sites and contact records in Clarify

and Actuate System. Coordinated on-line technical training programs and

monitored enrollee completion schedules.

General Motors, Warren, Michigan (Contract assignment through Entech

Services): 2005 to 2006

Training Coordinator

Coordinated training schedules, sent confirmation and training

materials to enrollees and generated certificates upon completion.

Maintained Excel spreadsheet to track course enrollments and completion.

Worked closely with the Director of Global Purchasing and Supplier

Quality to oversee regional training progress. Served as helpdesk support

and provided general technical support for Quality Team Members. Attended

meetings, prepared and distributed meeting summaries to attendees.

Citizens Bank, Troy, Michigan (contract assignment through Entech

Services): July to September 2005

Data Specialist/Administrative

Provided on-site contract administrative support to Citizens Bank's

Treasury and Retail Department. Updated cardholders' general information

records in database. Accurately maintained data entry speed of 14,000kph.

Exported data from Infoview to Excel and generated weekly sales retention

reports for all southeast branch managers. Attended Sales Performance

Team Meeting, took notes and wrote meeting summary for group

distribution.

TRACY CAMPBELL

27465 Parkview, Apt. 5103 Residence: 586-***-****

Warren, Michigan 48092 Email: ***************@*****.***

Page 2

Mirian Boyd-Organ, MD, PC, Mt. Clemens, Michigan: 2004 to 2005

Marketing/Event Coordinator

Implemented marketing and advertising strategy models for new weight

loss program campaign based on management direction. Represented company

at trade fairs. Prepared and distributed flyers. Contacted media and

businesses to develop and expand sponsorships and referrals. Organized

educational Breast Cancer Awareness programs. Coordinated open house

events that required setup of demonstration equipment, food, decorations

and volunteers.

GMAC (The Kee Group), Warren, Michigan

Marketing Specialist/Intern 2003 to 2004

Worked closely with GMAC President to ensure marketing material needs

were executed on time. Created flyers and advertising ads using Desktop

Publisher and worked with outside vendors on layout design for upcoming

promotions

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