Quality Control Manager

Matthew Robert Stout: (Home) 817-***-**** / (Cell) 713-***-****

**** ****** *****, *******, ***** 76021

************@*****.***

http://www.linkedin.com/in/matthewrstout

SUMMARY

An A+ certified IT Technician with a broad background of experience in

customer service, inventory management, quality control, and human

resources. Also experienced in visual communications production, healthcare

equipment monitoring, retail sales management, and restaurant service.

Experience

Daystar Christian Television (via Abba Staffing), Data Services Processing

& Quality Control : Processing Quality Control of over 120 pledge batches

of 30-40 pledges each batch (cash, check, money order, credit card,

electronic fund transfer: domestic and international) for Data Services

during religious broadcasting pledge drives.

Cypress-Fairbanks Independent School District, Electronic Repair Material

Handler : Picked up, delivered, and installed 1000's of electronic

materials to 52 district schools with great efficiency. Assisted Repair

Technicians in completing repairs of various electronic materials and hard-

drive "ghosting". Created 5 specific forms to track deliveries, pick-ups

and installs to maximize efficiency. Managed crews of up to 12-15 student

interns in new equipment installations during summer sessions.

The Levi's Outlet (Levi Strauss & Co.), Sales Supervisor : Assisted Store

Manager in team leadership, cash handling, inventory control, and

merchandising. Acted as in-store IT support: program and software updates,

hardware installations and repairs. Organized stock-room and store

business supplies.

The Remington Store (Remington Products Co., LLC), Retail Store Manager :

Sold and marketed personal-care and grooming products generating $1.25

million in total net sales in a 400 sq. ft. store-front in a medium-sized

market. Dramatically reduced inventory shrinkage from over 3.0% upon

taking control of store to under 0.75% within first 6 months; maintained

shrink at that level for 3+ years until store closing. Liquidated an

additional $500,000+ of inventory and assets of multiple stores during

store closings. Performed precision repairs of batteries, circuitry, and

other small electronic components for over 1,000 customers.

ADDITIONAL RELEVANT EXPERIENCE

Video Photographer/Editor/Sales Representative at Artistic Video

Productions, Houston, TX

Computer Hardware Quality Inspector at Compaq Computers, Houston, TX

Assistant Theater Manager at Cinemark Tinseltown, Houston, TX

Host/In-Store-Trainer at various restaurants, Houston, TX

Mental Health Worker at Austin State Hospital, Austin, TX

Education and training

Sam Houston State University, English & Communications: R/TV (98 hours

completed), Huntsville, TX

ComputerMinds.com, CompTIA A+ IT Technician Certificate, Bedford, TX

CERTIFICATIONS, AWARDS, and Recognitions

[pic]CompTIA A+ Certified - IT Technician, 2008

COMMUNITY LEADERSHIP

Volunteer at Southlake Focus Group, Southlake, TX.

ADDITIONAL strengths and skills

Top 5 Strengths (based on StrengthsFinder 2.0 , Gallup Press 2007):

Adaptability, Intellection, Input, Context, Learner.

Proficiency in Microsoft Office 2003-2007 , Microsoft Windows XP-7 ,

PeopleSoft , and Guardian .

Read, write, and speak German and Hebrew with an intermediate fluency.

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