Customer Service Manager

Devin L. King

*** *.*. *** *******

Hallandale, FL 33009

Home Phone: 954-***-****

Cell Phone: 954-***-****

Email: *********@*****.***

Objective

To gain employment at Publix Corporation that offers opportunities for

advancement

Work Experience

Pine Crest School Summer Camp

Recreation Specialist

6/2005 - 7/2010

Seasonal

. Supervise kids in daily activities

. Responsible for safely helping with activities

. Responsible for knowing the location of the kids

. Maintain a safe and fun environment

. Help transport kids to and from camp

. Perform task as directed by supervisor

Hertz Car Rental

Vehicle Service Attendant

10/2008 -

5/2010

. Responsible for ensuring that consumers receive quality

customer service

. Responsible for vehicle preparation to ensure vehicle is

ready for customer

pick-up

. Drive and park vehicles on-lot as needed

. Check for vehicle damage and ensure features of the vehicles

is operational

. Check vehicle status (Rentable/non (rentable)

. Ensure interior of vehicle is clean (Windows, door jams,

trunk, vacuum, etc)

. Fill gasoline tank and check fill levels of all fluids

. Clean the exterior of vehicle (Debug and wash)

. Meet processing and standardization quotas

. Perform related tasks as directed by managers

. Work outdoors in all types of weather conditions.

Sam's Club

Cashier/Floor Associate

9/2007 - 2/2009

. Ensure that each customer receives outstanding service by

providing a

Friendly environment, which includes greeting and acknowledging

every

Customer, maintaining outstanding standards, solid product

knowledge and all

Other aspects of customer service

. Maintain an awareness of all promotions and advertisements

. Accurately and efficiently ring on registers and accurately

maintain all cash

and media at the registers

. Communicate customers request to management

. Enter all media from register into the tally program

. Maintain orderly appearance of register area and supplies

stocked

. Any other task as assigned from time to time by any manager

Education

Shaw University

Raleigh, North Carolina

Bachelors of Arts Degree

5/2008

Major: Liberal Studies Minor: Concentrations: Business and Recreation

Skills

Strong Custom Service skills

Strong communication skills

Leadership skills

Ability to self manage and self motivate

Excellent Team player

Ability to multitask

Eager to learn more

References

Aldin Mcdonald Karen Dunn

Kristen Davis

Disciplinary Advisor Pinecrest Day

Pinecrest Day Camp Miami Charter School Camp

Director Supervisor

305-***-**** 954-776-

2137 954-***-****

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