Customer Service Administrative Assistant
Resume:
Sonia Romero
Spring Valley, CA 91977
***********@*******.***
Objective:
To obtain a position as a Medical Biller/Administration/Collections in
which my training skills can be utilized effectively, toward advancement
and become an asset to my employer.
Summary of Qualifications:
Medical Terminology
Physical Anatomy
Insurance Claims: Medicare, HMO, PPO, Workers Comp, Disability, Tricare
In dept knowledge of techniques & guidelines of medical coding
Skills:
MS Office CPR Certified CPT-
Coding Medisoft
10 Key by Touch (2500npm) HIPAA Certified HPCPS-Coding Data
Entry
Typing Skills (50wpm) ICD-9 Coding Medcin
Multi-line phone
Insurance verification Medical Claims
Bilingual (English/Spanish) Loan/credit bureau processing, tax
preparation
Education:
2010- Current- Medical Billing & Insurance Coding, UEI College, Chula
Vista, CA
2010- Continental Academy
2004-2005- Jackson Hewitt Tax Service
Personal Strengthens:
Efficiency; reliability and accuracy.
Maturity; honesty; ability to look at challenges as opportunities for
growth.
Knowledge of general office procedures.
Ability to develop and lead a team.
Work Experience:
08/02 - Present: Universal Credit Corporation
San Diego, California
Administrative Assistant/Collector
* Provide telephone support
* Data Entry of new business accounts.
* Client acknowledgement.
* Process debtor correspondence and bankruptcies.
* Process outgoing/incoming mail and update if needed.
* Organize and file client and debtor media.
* Process credit bureau reporting.
* Provide skip tracing, internet & public record searches, informal
networking with other creditors and agencies.
* Respond to E-Oscar dispute.
* Researching for any assets involving the debtor's.
* File and maintain necessary paperwork and office.
* Process account payments
* Responsible in calling debtors and arranging payment plans.
* Perform data entry with greatest efficiency and accuracy.
02/01 - 02/02: Orange Family Dental
San Diego, California
Receptionist
* Provide telephone support
* Greeted patients and directed them as necessary.
* Scheduled appointments.
* Verified insurances.
* Responsible in referral and patients' insurance approvals.
* Maintain and organize patient charts.
* Filing tasks as necessary.
* Responsible for collecting and maintaining cash receipts/ co-pay
accounts.
* Patient reminder calls.
01/98 - 10/99: Capital Plus Financial
San Diego, California
Customer Service Representative
* Answering telephone calls and directed them as appropriate.
* Assist with processing loans.
* Other clerical duties as assigned.
References: Available upon request.
Contact this candidate