Customer Service Supervisor
Resume:
Lakisha A. Cobbs
** ******* *** *** * Little rock Ar501-***-**** **********@*****.***
EDUCATION:
Jan, 2010- present
Arkansas Baptist College
Public Health
Little Rock 72205
August, 2001 - 2007
Pulaski Technical College
Biology
North
Little Rock 72118
3000 West Scenic
August, 1996 - May, 1998
J.A Fair High School
Diploma
Little Rock AR 72204
EXPERIENCE:
Talecris Bio Resources
Jan 2009- present
5610 Colonel Glen Rd
Work #: 501-***-****
Little Rock, Ar 72206
Supervisor: Andre Childs
Phlebotomist/Plasma Processor, Assisting customer with proper care, perform
difficult blood drawing techniques under specialized circucumstances,
assist and collect plasma units, recognizes adverse reactions in patients
(such as in skin temperature of fainting) and initiates appropriate
response, assists in monitoring expended supplies; stock areas as needed.
Understanding infection control and sterilization practices. Plasma
processor, Handling plasma bottle in a proper manner,processceing the
plasma units in timely manner, properly freezeing the plasma units in the
action limits of the freerzers, help flip cases to get ready for shipments,
handling proper machines Ex. Computers, separation device. Assisting with
any customer complaints.
DFA/Office of Child Support Jan
2006-present
Office of Child Support Enforcement Work #:
400 E. Capitol
Avenue Supervisor:
Janice Horton
Little Rock, AR 72203
Legal clerk, As a legal clerk I am responsible for preparing legal
documents that has been presented by attorneys to judges in different
division at the little rock Pulaski court house. I make calls to the
clerk's office and the judge's office; monitor the service of process,
which is either sent to the sheriff's office to serve the non-custodian
parent/custodian-parent. I update and maintain case a file, responded to
inquire for case status. Meet and greet the public, maintain document that
are referred to the courthouse, make courthouse runs. Help assist other co-
workers with any programs that child support provided and any other job
duties that have been assigned
DFA/Office of Child support
March 2005-Jan 2006
Office of Child Support Enforcement Work #
400 E. Capitol Avenue
Supervisor: Linda
Henson
Little Rock, AR 72203
Document Examiner ll, This position is responsible for all clerical
functions related to child support casework, including data entry input and
collecting, receipting and also transmitting child support payments. Help
the once investigator in obtaining and locate information through local;
state and federal parent locate resources. This position was also
responsible for switchboard operating.
Aventis Bio Service
May 1999-Dec 2005
5710 Asher
Ave Work
Little Rock, AR 72206
Supervisor: Karen Wyatt
Phlebotomist/Plasma Processor, Assisting customer with proper care,
perform difficult blood drawing techniques under specialized
circucumstances, assist with blood donor screening and collect blood units,
recognizes adverse reactions in patients (such as in skin temperature of
fainting) and initiates appropriate response, assists in monitoring
expended supplies; stock areas as needed. Understanding infection control
and sterilization practices. Plasma processor, Handling plasma bottle in a
proper manner, taking sample of different blood types, setting the
thermogenises to properly freeze the plasma bottles, handling proper
machines Ex. Computers, weighs scales, separation device. Assisting with
any customer complaints.
Wal-
mart
Sept 1996-Aprl 1999
8801 Baseline
Rd Work #
Little Rock, AR
72209 Supervisor:
Kenya Green
Customer Service Rep, Assisting customer to proper areas of the retail
store, handling customer complaints, and customer satisfaction. Always
letting the customers know that I was having a good day by helping them and
keeping a smile on my face at all times, Also assisting mangers with
anything that I could helpful.
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