Sales Manager

AISHA D. SCOTT

***** * ****** *****

Monee,IL ***49

(C) 708-***-****

**********@*********.***

Financial services

management and business development executive

Accomplished financial services management and business development

professional with proven track record in establishing new branch office

locations and expanding existing business relationships. Proven success in

competitive markets in Fortune 100 and privately held environments.

Consistently ranked as top performer who utilizes self-motivation,

organizational, communication, and training skills to expand and develop

strong client relationships to maximize revenues. Self-starter who thrives

on challenge with aggressive drive for results. Key strengths include

integrity, project management, attention to detail and interpersonal

skills.

AREAS OF EXPERTISE

. Business Development

. Client Relationship Management

. New Market Penetration

. Revenue Growth/Forecasting

. Accounts Payable

. Purchasing

. Collections

. Cash Management

. Staff Training and Development

. Branch Management

PROFESSIONAL OVERVIEW

Financial Services and Branch Management

. Strong business manager with problem-solving orientation to strongly

position company as community partner

. Consistent record of measurable success in revenue growth, business

development, new market penetration, goal attainment, and customer

management in highly competitive markets

. Proven ability to inspire both individuals and diverse groups by example

and in an atmosphere of collaboration, knowledge, trust, and teamwork

Sales and Business Development

. Ability to develop relationships with external and internal customers

that foster trust and credibility

. Resourceful in establishing local presence through networking, public

official contacts and participation in community events

. Successful track record in bridging the gap between local community

organizations and Corporate America

Client Relationship Management

. Demonstrated leadership with exceptional communication, interpersonal,

persuasion and presentation abilities.

. Participative and proactive, team leader committed to performance

improvement, measurable results and high achievement.

. Skilled at expanding existing customer relationships, successfully

meeting multi-deadline goals and objectives, and managing multiple client

responsibilities.

PROFESSIONAL EXPERIENCE

First American Bank - Chicago, IL 2005

to Present

Leading community financial institution with 47 branches throughout the

Chicagoland area.

Senior Branch Manager, AVP

Overall responsibility for three branch locations in the downtown Chicago

area representing $122MM in deposits and $28MM in consumer and business

loans. Day-to-day responsibilities include management of branch operations,

payroll, profit and loss, budgeting, local marketing, and new business

development for deposits and loans for consumer and business customers,

corporate representation in local community organizations, and human

resource management. Seek out partnership relationships between local

businesses, community organizations and schools.

Aisha Scott Page Two of

Two

PROFESSIONAL EXPERIENCE (CONT)

. Achieved 110% of branch performance goals

. Successfully developed and opened new branch in south loop area while

managing two existing branches downtown

. Selected to participate in Leadership Accelerator Program through

Chicago School of Professional Psychology

. Monitor and control branch expenses within budget to ensure branch

profitability

. Create new business plans for each branch to plan and ensure success

on an annual basis

. Responsible for audits on a weekly, monthly and annual basis

. Effectively recruits, hires, develops, coaches and mentors branch

staff resulting in promotions from within, strong branch teams, goal

attainment and continuity in managing customer relationships

ABN AMRO/LaSalle Bank - Chicago, IL

2003-2005

Retail Management Officer

Responsible for outside business development by managing the expansion and

maintenance of existing business relationships, as well as the development

of new business.

Assistant Branch Manager/Manager of Customer Relations

Responsible for managing internal business development and branch staff.

. Developed successful sales strategies to market retail and commercial

products and services

. Achieved 120% of commercial, consumer and mortgage loan goals

resulting in $44+ MM revenues

. Oversaw branch operations ensuring compliance with policies and

procedures

. Monitored and controlled branch expenses within budget to ensure

branch profitability

. Established and directed sales call programs to include coaching to

commercial bankers

. Interviewed, hired, and trained strong branch team

CITIBANK FSB - Chicago, IL

1999-2003

Business Banking Officer (2001-2003)

Responsible for all activities of retail customer and business loans under

$1MM, deposit sales goals and referral of mortgage loans, trust, and

investment business, as well as day to day operations to include audit.

Client Financial Analyst (1999-2001)

Assisted branch management in defining and evaluating prospective and

existing branch customer business.

. Recognized as top 10% new deposit/loan leader in Chicagoland Region

. Reduced client and product attrition 10% by strengthening client

relationships

. Promoted new business by creating cold calling program and developing

presentations for both committees and prospective clients

DONTECH - Chicago, IL 1998 - 1999

Senior Sales Representative

Provided marketing solutions to businesses in Northern Illinois and

Northwest Indiana by determining client needs, developing marketing plans

and designing advertising layouts.

. Increased territory sales 200+%

. Expanded existing relationships 20%

. Awarded training status to facilitate sales technique courses for new

sales representatives

EDUCATION AND PROFESSIONAL DEVELOPMENT

CSBO Certificate-Governors State University, University Park, IL

Masters of Business Administration - Keller Graduate School of Management,

Chicago, IL

Bachelor of Science, Business Management Administration - Bradley

University, Peoria, IL

Life and Health License Certification

COMMUNITY SERVICE

Chicagoland Chamber of Commerce Near South Planning Board

Greater South Loop Alliance Women In Business

McCormick Chamber of Commerce Women's Business Development

Center (WBDC)

Advisory Councel for Jones College Prep H.S. Principal for a Day ( 3

years consecutively)

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