Customer Service Manager

Erin Cole

**** *. ****** **.

Orange, CA *****

Phone 714-***-****

E-mail **********@*****.***

Objective I am a dedicated college student and will be

receiving my Associate of Science degree this Fall.

I'm able to work well with others and individually.

I'm creative, a quick learner, honest and put all

my energy into everything I do. I am looking for a

position where I can put all my effort into any

task and show my employer I'm the right person for

the job.

Education 2006 - present Santiago Canyon College Orange, CA

Completed requirements for Associate of Science

Degree

Currently have a 3.6 GPA

2001 - 2005 Villa Park High School Orange, CA

High School Diploma

Graduated with a 3.8 GPA

Was enrolled in Yearbook for 2 years, and

Photography for 1 year

Awards Received Earned both the Girl Scout Silver and Gold Award

Skills Can perform an average of 65-70 WPM, 10 key touch,

familiar with most computer programs (Word, Excel,

Internet Explorer, Outlook, Powerpoint)

Work Experience May 2010 - Sept. 2010 Go Bananaz, $9.00/hr Tustin,

CA

Customer Service

Perform opening and closing duties of store

Keep machines maintained, food area clean and well

presented, keep front

room clean for customers

Handling cash and credit transactions, giving

friendly customer service

Troubleshoot any problems that come up during shift

Dec. 2008 - July 2010 Sunrise Assisted Living,

$10.20/hr Tustin, CA

Care Manager, Concierge, Lead Server

Making daily and constant checks on rounds,

supervise average of 10

residents per round, take out trash, ensure their

well being

Perform duties for dining service including, taking

orders, serving, clearing off tables, preparing

dessert and salad bar

Logging any changes in residents health in

appropriate logs and with

management

Perform nightly tasks as concierge including

answering phone, keeping bistro stocked, greeting

family members that walk in and prospective

move-ins and helping out with current shift

Aug. 2007 - June 2008 Nuvell Financial, $14.00/hr

Anaheim, CA

Communications Manager

In charge of answering switchboard and directing

calls to correct location

Kept supply room stocked with inventory, made sure

kitchen was clean and coffee was made

Creating memos and documents for managers and

employees

Send out mail and FedEx envelopes daily

Sept. 2005 - Oct. 2006 The Truck and Car Shop,

$16.00/hr Orange, CA

Receptionist / Customer Service

Placed orders on the computer, faxed any needed

information, answered customer questions

Worked in the warehouse to pull orders, help walk

in customers with needed parts

Volunteer Blood Donor, Food Bank Volunteer, Girl Scout Camp

Experience Counselor, Soup Kitchen Volunteer

Contact this candidate