Technical Support Developer

Bernard Bowers

***** ******* ** ******

Murrieta, CA 92562

? *******.******@*****.*** ?Cell: 951-***-**** ?Home: 951-***-****

EDUCATION: Bachelor of Science Oct 2008 in Computer Information Systems

DEVRY UNIVERSITY, POMONA, CA

CERTIFICATION:

Comptia A+

SOFTWARE/HARDWARE SKILLS

. VB.NET 2003-2008 . SQL . Microsoft

Office Suite

. C#.NET 2003-2008 . MySQL .

Windows 2000/XP/Vista/Win 7

. Java . Iexpress . Apache

. Linux (Ubuntu/ Linux Mint) . HTML . PHP

. ASP.NET/Web Services . Subversion

PROFESSIONAL EXPERIENCE

AVT-AUTOMATED VENDING TECHNOLOGIES, Corona, CA Nov 2008 to Sept 2010

Software Developer C#/ Software Testing / Technical Support

Responsibilities:

Created and implemented software programs to work with alien hardware to

vend products from a PC based system.

Modified and updated existing applications to meet clients needs

Created a self updating application that will search for updates and

install them.

Tested and debugged new applications before they were deployed to the

client

Created Installers for applications to help ease deployment

Implemented programs that let users add products to vending machines

Provided customer Technical Support over the phone, remotely through

LogMeIn

and on-site when required.

A & J INC, Temecula, CA May 2007-July

2008

Computer Technician/ Web Developer/ Technical Support/ Customer Training

Responsibilities:

Responsible for setting up and maintaining networks for small businesses.

Diagnosed and repaired hardware and software problems on desktop and laptop

computers

Specialized in Data Recovery of critical information due to viruses and

damaged

hard drives

Implemented data backup systems to save clients important data

Created the company website using html, which helped increase sales

Provided customers application and configuration consulting

Provided customer technical support by phone or at customer location

Provided customer Training on various computer programs

COTTAGE MEDI SPA, WILDOMAR, CA Jan to Feb 2007

Contracted Web Developer/ Designer (Freelance)

Responsibilities:

Designed and implemented a website using flash

Trained client on how to update the site

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