Customer Service Registered Nurse
Resume:
Branden Poorbaugh
Prather, CA 93651
Qualifications:
EMT-Paramedic 2 years, EMT-B 4 years, both of these positions have enabled me to develop a high level of customer
service and satisfaction while continuing to provide excellent patient care.
Education:
• 2009-Present Fresno City College, Continuing general education, finishing prerequisites for RN program.
• 2006-2008 Northern California Training Institute, Emergency Medical Technician Paramedic certificate/
license achieved
• 2001-2002 Allan Hancock College, EMT-B, took hazardous materials classes however those certifications
have lapsed. General education, working towards an associates degree in Fire Science, completing RN
prerequsites.
• 1998-2002 Lompoc Senior High School, High School Degree
Certifications/licenses:
• National registry emergency medical technician paramedic, 2002-current
• California state paramedic 2002-current
• ACLS, PALS, PHTLS, CPR/AED, 2002-current
Employment:
08/2008-09/2010 American Ambulance, Fresno, CA
All aspects of professional prompt courteous medical treatment and transportation to the public. Establishing proper
patient rapport, completing medical and trauma assessments, providing appropriate basic and advanced life support
techniques to ensure best level of care is administered in hopes of improving patients condition prior to turnover at
hospital. Interpretation of EKG rhythms, administering medications, patient extrication, and proper cervical spinal
immobilization as needed. Completing patient care reports using proper grammar as well as legible penmanship.
Performing all necessary tasks as a primary care provider in a busy 9-1-1 system while ensuring the highest level of
customer service and satisfaction.
05/2008-08/2008 Maxim Health Care, Santa Maria, CA
Worked in hospitals, skilled nursing facilities and specialty care centers as an emergency medical technician basic.
Frequently obtained patients vitals, monitored fall risk patients as well as patients that needed restraints. Under
Registered Nurse supervision provided simple basic level care. Cleaned patients rooms, changed bed sheets, assisted
with feeding of patients. Monitored behavioral patients. Provided professional care to the public, maintained quality
customer service and satisfaction.
07/2003-04/2008 American Medical Response, Santa Barbara, CA
Worked as an Emergency Medical Technician Basic for primary 9-1-1 ambulance provider in Santa Barbara County.
Checked out and restocked all equipment, maintained a professional appearing ambulance, checked all fluids and
operating components of ambulance prior to each shift. Performed safe, prompt, efficient transportation of the ill and
injured. Assisted Paramedic partner in any setting. Practiced basic life support, performed splinting, bandaging,
cervical spinal immobilization, monitored patients vitals, basic assessments of any patient that did not need advanced
life support interventions.
• 12/1999-6/2003 Aceco Equipment Rentals, Lompoc, CA
Customer service including over the telephone and in person. Equipment service, repair and operation. Obtained
general knowledge of gas, diesel, and two stroke engines both small and large scale. Serviced and repaired small
engine equipment such as chain saws, and cut off saws. Maintenance, service, operation, and demonstration of
centrifugal and submersible pumps, hydraulic and pneumatic systems. Cleaned equipment, greased all large
equipment, including, backhoes, bulldozers, forklifts, boom lifts, and grading equipment. Loaded and unloaded
equipment from low bed trucks. Maintenance of scaffolding and ladders. Delivery, set up and take down of office
trailers, light towers, large generators and water tenders both at construction sites and at command posts on wild fires.
References:
Tim Seidel Bart Ranjo Roy Hale
Paramedic Supervisor Businessman Paramedic
Hillsboro, OR 97123 Lompoc, CA 93436 Santa Maria, CA 93455
503-***-**** 805-***-**** 805-***-****
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