Customer Service Medical Billing

ADELYNDA ZEPEDA Cell: 818-***-****

Home: (***) 484-

6744

**** ****** ****** #*, ******** CA

*********@*****.***

OBJECTIVE: Actively seeking a position with the opportunity to contribute

to a progressive company, where I will utilize my education, skills and

past experience to benefit both the establishment and myself.

PROFILE: An outgoing, fast learner that is a self-starter with good

communication and clerical skills, computer literate, detail oriented and

has the ability to multi-task. I posses a polished professional demeanor

having a desire to make a difference and to eliminate inefficiencies and

obstacles in any task assigned.

PROFESSIONAL SKILLS:

HCPCS, ICD-9, CPT Coding Medi-Soft Billing

Computer Software

CMS 1500 and UB-04 Forms Calculate Coordination

of Benefits Medical Terminology Vital Signs/

ROM Techniques Claim Examining and

Adjudications CPR/First Aid/Fire Safety

Microsoft Word, Excel, Power PowerPoint Wound

Care/Bandaging

Calculate Usual, Customary and Reasonable Fees HIPPA Guidelines

Insurance Verification and Collection

Medicare/Medicaid Guidelines

Bilingual: Spanish 35 WPM

Customer Service Computer Savy

WORK EXPERIENCE:

07/2009-08/2009 St Vincent, Los Angeles

Volunteer Assistant

Frequently working with matters requiring total confidentiality. Executed

all aspects of medical billing. Review patient information concerning

insurance. Created insurance claim forms and patient statements

successfully. Aided in accounts receivable initiatives for a high profile

medical practice. Other tasks included interfacing with providers and

members with regards to responding to correspondence, quoting benefits and

status of claims, and faxing requested documents. Maintained and reconciled

bills, positively resolved patient issues and answered patient inquires

regarding billing and insurance.

2005-2007 Cosco, Glendale

Administrative Assistant

Responsible for the accurate coordination and processing of special events,

paperwork, routing, incoming and out-going mail, typing, word processing,

filing, data entry, faxing copying and other general office duties

consisting of processing all cash and credit transactions. Maintain a

professional relationship at all times with customers, co-workers and

outside agencies.

EDUCATION:

05/08-07/09 American Career College, Los Angeles

Medical Billing/Health Claims Examining, Diploma with

Honors

2009-Present Cal State Los Angeles

Attending

2005-2009 Los Angeles City College, Los Angeles

A.A. Degree

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